-
September 2023 by M & M
Opened an account here recently. This credit union and the representatives for it are professional, clean, and helpful. I'm pleased with my decision to go with Fox Communities Credit Union. Also, they do have complimentary espresso and chai tea for their account holders!
-
December 2022 by Patrick Van Eyck
Needs improvement
-
October 2022 by Nathan Larsen (Nate)
I've always been treated very well here. When I needed them to help solve an issue I had, they were more than happy to assist me.
-
July 2022 by Nathan Larsen
I've always been treated very well here. When I needed them to help solve an issue I had, they were more than happy to assist me.
-
November 2019 by Nico Piccolo
New online banking system is awful! Definitely wasn’t an upgrade was a downgrade! Hate it! Credit card transactions don’t show when I make a payment so can’t keep track of anything. You put in comments and they don’t show up anywhere. Thinking about switching credit unions because of this. I use the online banking all the time but this new one really sucks!
-
November 2019 by Kim Willems
Always so helpful and friendly, no matter the circumstance!
-
November 2019 by Jennifer Nelsen
As an employee I absolutely 100% love and believe in Fox. It is such an amazing family to work for, and we care so much about our members and each other. No matter what comes our way we will get through it because we have a great team to navigate through it. Love love my employer, and members!
-
May 2019 by Ron Griesbach
By not wanting my social security number for a $7 dollar ticket for breakfast on the farm.
-
April 2019 by Ross Gerdes
Amazing customer service. Account opening process was simple and fast!!
-
April 2019 by Amber Elizabeth
this bank is a joke. cannot believe how terrible the customer service is. so so upset
-
March 2019 by Debbie Vanderwalker
My husband & I relocated to another state. Brandon at the Appleton Branch was amazing helping us to get everything straight with complications across the miles and got the accounts all closed for us! Being customers of FCCU for 30+ years I highly recommend! Thank-you again Brandon! Your customer service skills are amazing! Much appreciated! May have the name incorrect could be Brendan....
-
August 2018 by Lindsey Paige
Joined over 3 weeks ago now. Started the process of switching from my other bank to here well before my bills were due so I could have time to switch everything over. Was told that I would receive my checks and debit card within 5-7 business days . 2 weeks go by and still no debit card / checks, and bills are due. I then had to transfer all of my money from my direct deposit out of my new account with fox and put it into my old account (lucky I didn't cancel it right away) .
-
June 2018 by Rebecca L Parker
My husband and I have been banking here for over 10 years we have never had a problem until the last couple months. Checks are put on hold for ungodly amount of time when we get the proof that is needed to show that it has cleared we get told this not good enough even though it's what was asked for. We are constantly talking to different people never the same person and getting a hundred different stories as to why we can't get our money or what is needed even though it doesn
-
January 2018 by Thomas Protzman
i love my credit union at fox communities credit union the staff are great just friendly poeple great poeple great credit union. tom protzman.
-
November 2017 by Kim S
Always a friendly staff and great service. I belonged to this credit union for well over 25 years and never had a single problem. I'm greeted by my first name and never questioned on any transaction. I love the online banking as well. I'm not one to rate and review but this credit union goes above and beyond every time I do any kind of banking or have a question. When I saw the negative feedback, I had to reply. It's really not unusual for a bank not to give you the benefits they would if you don't belong. This credit union is managed very well from my experience and treats there consumers in a professional manner.
