Advance Auto Parts at 512 W Verona Ave in Verona offers a wide range of automotive aftermarket products, including leading brands like FRAM, Carquest, and DieHard. The store provides free services such as battery testing, battery and wiper installation, engine code scanning, starter and alternator testing, and battery and oil recycling. Customers can save money by signing up for the Speed Perks loyalty program, which earns points towards discounts on store items and gas at participating Shell stations. The store is known for its knowledgeable and friendly staff, who are always willing to help customers find the right parts or order them from another location if they are out of stock. Employees like Jennifer and Tyler have received praise for their excellent customer service and willingness to go the extra mile to assist customers. However, the store has faced some criticism regarding one specific employee, whose rude and disinterested behavior has been a source of frustration for some customers. This employee's attitude has led some customers to avoid the store during certain hours or seek out alternative options in the area. Overall, Advance Auto Parts in Verona is a well-stocked and convenient option for automotive parts and services, with a generally positive customer experience thanks to the knowledgeable and helpful staff. Customers are encouraged to visit during regular business hours and to take advantage of the store's free services and loyalty program.
They offer a level of service I’ve never experienced at an auto parts store. Helpful is an understatement!
April 2025
The friendliest salespeople, with lived experience, and knowledge. Not afraid of steering you to a competitor when they don't carry the part you need.
February 2025
Jennifer was super helpful! We went in not knowing exactly what we needed but she helped us find options for us to choose from and made the shopping experience wonderful!!
