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November 2023 by Dwayne Perkins
Staff has always been friendly and helpful
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October 2023 by Mona Cassis
Friendly neighborhood hardware store with very helpful employees.
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August 2023 by Dale Thompson
Always a good experience. I always receive excellent help and service. Dorn is an excellent place to purchase hard to find hardware.
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July 2023 by Ryan Hart
True Value has been the hometown hardware store in Verona for quite some time, staff is friendly and helpful, store is clean and well stocked.
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July 2023 by Andy Jiang
Very friendly staff. They helped me find what I needed quickly.
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June 2023 by Janet Calhoun
Today, I thought I could find a back way here, even though there was a parade in town, um , no, I couldn’t.I parked across the street, and very silly me, bought a 50 lb bag of concrete. Lol. The nice guy who usually helps with plumbing took the bag across the street for me. Two thumbs up.
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May 2023 by Jenny K
I stopped in here because I was looking to buy a shop-vac. When I came in the guy running the cashier told me that it was impossible to buy those. They don't make them anymore. I was really confused and I started to leave.An older gentleman who works there stopped me and came out telling me that yes they did sell shop vacs. So I ended up buying one. Nobody offered to help me carry a huge box across the store. And when I asked about getting a receipt for the warranty, the guy working the cashier kept telling me why he couldn't help me.I don't recommend this place. It seems to me like they have kids working here who really don't know what they're doing.
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May 2023 by James Luscher
My go-to hardware place. Keys made, tools, parts, and today a shower drain 'bit'. ??Always helpful but not pushy when I have the need to 'ponder' what will help with my next project. ?
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December 2022 by Anne Scott
Needed a couple of small items and the staff was very helpful.
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October 2022 by Gary Deng
Great service, helped me quickly with unexpected drilling.
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September 2022 by Joseph Gut
Cael was competent and helpful. The other employee wanted an argument over the difference between width, and thickness.I simply wanted to purchase the item that they had.
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September 2022 by Erica Haas
Exceptional service. They walked me through what the internet and big box store could not. Big box had me replacing valves (and none of them were actually correct parts, so thank goodness I didn't turn off the water). Highly recommend for insight, service, products, and not talking down to folks.
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August 2022 by Doug B
Great hardware store. Very friendly and helpful staff.
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April 2022 by Greg Lerdahl
Yesterday (3/30), I tried to return something purchased a couple months ago to retail salesman Jacob Gray. Didn’t have a receipt, and wasn’t sure if I bought it within their 60 day limit.While I was getting what I came in for, Jacob came up and said he had found my purchase on their system, and told me I was eligible for a refund.He had better things to do, but helped me return my item anyway.Jacob Gray represented his employer in a very positive way to me.
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March 2022 by Fred Rehbein
They have a wide assortment of hardware. The staff is very helpful.
