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October 2023 by Maximiliano D'Larentez
I have been taking my clothes to this location for some time now, and every single time they have deliver beyond exceptional service. I love the system they have, I entered my information, drop the clothes off. I get a text notification when my clothes is ready. I come in enter my information and out the door I go with my clothes. I've never had an issue with my clothes being damaged or missing items.Services: Special care fabric cleaning
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October 2023 by Kenneth Brown
New store and 24 hour drop-off is nice to use. Pick-up is 24 hours except for household items, but the plan is to add that feature later. Very convenient!!!
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October 2023 by Zara
Nice setup that you can drop off and pickup your cloth 24/7. Especially good for people who have jobs during the normal operating hours of other cleaners.
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September 2023 by Patrick Kelly
Tried to pick up my clothes last night. After I paid, the automated system dispensed someone else's clothes. No one was available by phone. No option but to remove the other customer's clothes so that the slot closed. I called that other customer at the number on the tag, waited for him, and gave him his clothes. Found out HE had been given some OTHER customer's clothes and also didn't know what to do.Tried entering my number in the automated system again; now it said I had 1 order ready but it had to be picked up when an attendant was on duty. Called attendant again; left another VM.The next day, attendant called and said she just wanted to make sure that everything worked out for me. I said "no" and explained again what I already explained in the voicemails. She told me to just come back any time and enter my number in the system again. I said, "are you sure?" and explained the situation a third time. She said, "yes, I've double-confirmed it will work for you now."I made sure to go in during attendant hours. She couldn't just hand me my suit; she stood next to me out in the lobby while I entered my number and got the exact same error message again. Only then did she go and get my suit.**Edit**: re. owner's response ("no one else yesterday or today has reported any additional issues"). At least two other customers were impacted by this mistake. Failing everything else, at the very least, Klinke could have called those other customers to let them know what happened. Doing nothing, and then pointing to the fact that they didn't call YOU as some kind of justification, is a mildly insulting way to handle an issue like this.
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June 2023 by Turbocripple
Dropped my clothes off at 6 on a Wednesday, was told they wouldn't be ready until 4 PM on Friday..Service: Dry cleaning
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March 2023 by Betty Wottreng
I visited Klinke’s in Verona, and love the new automated system. It was so easy to pick up my order, and it was perfectly cleaned and pressed.Service: Organic dry cleaning
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February 2023 by Heidi Dakter
?Modern dry cleaning for 2023!? I’m used to mom&pop small biz dry cleaning but tried Klinke Cleaners for the first time (bc no others around?) and was pleasantly surprised! 24 hour pick up, fast turnaround and fair prices.Service: Dry cleaning
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January 2023 by Nathan Conrad
I got a bunch of my shirts cleaned and pressed at the Verona location. The service was perfect and the shirts are exactly what I wanted them to be!Services: Laundry pick-up
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December 2022 by Mary Lou Quinn
I had spilling essential oil on a silk scarf. The woman I spoke with couldn't promise it would come out. It was ready the next day in perfect pressed condition.
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December 2022 by Dan and Darlene Strelow
They do not know how to put a crease in a pair of pants without doing a double crease and wrinkles on the inner leg seams. I was told they couldn’t fix the double crease but I could leave the pants till the next day to fix the wrinkles for “free of charge”SeriouslyService: Dry cleaning
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December 2022 by Kent Wannebo
Coming from a guy who does NOT do a lot of dry cleaning...with a message to others like me:1). Get the Klinke Cleaners app2). Fill out your profile in the app3). Go to this Verona Klinke's store (past the McDonald's and Culver's...same side of the street) and drop off your items before 10 am.4). Pay around $10 an item, and pick up your drycleaning by 4 pm the same day.Great spot, they make it easy. Alfonso does a great job. You can just pass your items through the drive thru. No big deal. Great service!!!
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November 2022 by Jacey Idler
I'm in awe. My wedding dress had a bunch of dark stains all around the bottom of it from our outdoor wedding. But by some magic, Klinke's completely and utterly erased every single one of them. AND it only took them about 2 days to clean the entire dress. I'm blown away by how well they cleaned the dress, how fast they were, and by the way they nicely packaged my dress back up in my dress bag. Newly married ladies, I absolutely recommend the Klinke's in Verona to clean and preserve your wedding dress!
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September 2022 by tamara hellenbrand
I unknowingly left a large amount of cash in one of the shirt pockets that I dropped off. When I picked up the dry cleaning, all of the cash was in a small bag attached to the items. I'm very grateful that the employees were honest and gave it back.Service: Dry cleaning
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August 2022 by Francis Koeferl
A little pricey but the cleaning was very well done.
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April 2022 by Matt D.
Lost my suit jacket after i wore it once. Did not take ownership of their mess up. Blamed it on me and refused to replace my jacket. Couldn't wear my suit to my mother in laws funeral. Tried to call the owner after the first guy said they would not replace it and never received a callback. I would definitely pass on Klinke.