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February 2024 by Thomas Theis
Great service, good quality products and great people here. Highly recommend!
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February 2024 by Ming F.
I ordered flowers online from From You Flowers which fulfills its orders thru this company. First off, the bouquet was very small and not at all like the picture I ordered. It was as if Surroundings completely disregarded the order and fulfilled it using the dregs of that day. Secondly, the roses in the bouquet severely wilted in 24 hours. My recipient had had this experience before with the company, unbeknownst to me. I don't know where they're getting their flowers from, but I would not recommend the company.
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January 2024 by Tammi Ritcher
Ordered online flowers delivered 1/4 the size of what was ordered tried to email them and the email on the card is invalid
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January 2024 by Four Winds Activity Department
On behalf of Four Winds Manor and Lodge, we would like to express how much we adore Surroundings Events and Floral, and love to celebrate the incredible impact they make on our community. We have partnered with them for many years, and are forever amazed at the astounding support they give to our neighbors, and to the residents within our skilled nursing, rehabilitation and long term care facility.Surroundings Events and Floral is an outstanding business. For Surroundings, performing random acts of kindness is not a once-in-a-while gesture....for them, it's simply the norm. This is a perfect example of how they truly appreciate the people and businesses they work with, and it shows!!!They are simply THE BEST, THE KINDEST, THE COOLEST....and CRAZY TALENTED, too.What more could you want?Shop local, and support an OUTSTANDING business that truly cares about the community they call home.
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December 2023 by M. Lynn Howard
We have had the pleasure of using the services of Surroundings Events and Floral for many years whether it be for funeral plants or flowers, get well wishes, celebrating the birth of an employee's child or for employee recognition celebrations. Never have we been disappointed - the arrangements that are made are always gorgeous and unique and the feedback we get from the recipients is always so very positive. John and his staff have also blessed us with beautiful floral arrangements "just because" and it is amazing how they brighten the days of our residents. It is truly a pleasure to work with such talented individuals - we look forward to continuing to use Surroundings for all of our floral needs.M. Lynn Howard, CEO - Four Winds Manor
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December 2023 by Shelby Loock
Disappointed by my experience with Surroundings Events and Floral. I met with John for a wedding consultation on 10/21. I thought our conversation went great and I was looking forward to booking them as my florist after they sent me a quote.After four weeks with no follow up, I sent an email on 11/14 asking about the quote. They didn't respond. I called them a few days later and all they could tell me was they were working on it and to call them back in a week.I called back on 11/28. They weren't able to find my quote due to computer issues and said they would call me back the following day at 1:00. They did not call me back. I finally called them at 4:00 and said if the quote isn't ready, don't bother sending it.I left two stars because they probably are good florists, but communication is so poor, it's not worth it.
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November 2023 by Gary Tallard
I needed flowers for my mom's birthday they were very kind and got what I needed for her.Thank you for taking the time to help me
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October 2023 by Melinda Konopisos
Incredible customer service! The flowers were fresh and gorgeous. I received exactly what I wanted at a fabulous price point. The people at Surrounding Events really cared that my event would be perfect! I am so appreciative for the care they put into making my floral arrangements spectacular and memorable!
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June 2023 by L Chavez
Scott and John are an absolute pleasure to work with. They were able to work within our budget and execute our vision.On the day of our event, their team was able to complete set up well before our event and perfectly.
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June 2023 by Amberly Mae- Cooper
The most wonderful and enchanting experience. :) I received a rose on my first visit to the store. It has lovely gifts and flowers. Even the bathroom is welcoming and so lovely. The people are so kind. The gentleman at the front was just sooo beyond nice and friendly. It was such a pleasant and happy experience. :) Thank you so much!!! :)
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June 2023 by A P.
I got a voicemail yesterday morning while I was at work from a delivery person saying that they had tried to deliver a floral arrangement; when I didn't respond to my doorbell, it was left outside my building entrance. I was surprised and confused by the message, so I called the driver back to ask if the arrangement could be taken back to the shop and I would pick it up during store hours since no one would be home until late afternoon. The driver responded he'd already driven away and that the flowers "would probably be OK" sitting outside my building all day. I came home eight hours later to the saddest, cheapest-looking bouquet I've ever seen. I couldn't believe the flowers I was looking at had been arranged by a professional. I called the person who gifted them to me and had an embarrassing, awkward conversation - having to thank them for thinking of me, then asking them to send me their receipt because there's no way they would have paid for what I got. They ordered the arrangement from an online floral retailer, who then contracted with Surroundings to fulfill the order. I saw the arrangement that was purchased on the receipt, then looked at the flowers I got... I just can't reconcile how someone can look at the order that was made, then put together the mess I got, and think to themselves, "Yup, good enough!" Part of me wonders if something else is going on because all the reviews for this shop are glowing, and the pictures shared by other customers are nice. Unfortunately for me, instead of enjoying a thoughtful gift from a loved one, I got to have a really uncomfortable conversation with them while they apologized to me for the gift, then spend a half hour on the phone with the online retailer asking for a refund on their behalf. The retailer was only going to give the sender 30% back since technically flowers had been delivered; after explaining exactly what I got, the online retailer agreed to a full refund. I haven't spoken to anyone from Surroundings and have zero interest in doing so. I'm so angry that the gift giver apologized to me after seeing a picture of what I received. Nothing this shop could do would make up for it. Rest assured I sent pictures of the flowers I got to all my friends and family; every last one was horrified and encouraged me to get a refund.
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May 2023 by Angella Jessup
Scott and his team worked their magic on two beautiful arrangements for my grandmothers! Everything was flawless from the ordering to delivery process and the results are beautiful! Thank you Scott and team for making my grandmothers smile! I highly recommend!
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May 2023 by Kenny H.
2 Stars for the flower food, 0 for the arrangement and flowers I ordered the pink roses and it delivered dark red roses. The color choice of the flower wrapping is also very aesthetically unappealing. I wonder why the wrap was dark purple/red color, as I have high expectations of their professions from the discussion. Furthermore, some flowers of hydrogenous were yellowed (I assume dead), which is very unpleasant for me to receive those small and dying flowers. In addition, I told them via email that the purpose is for the graduation, while the sunflowers are not the center of this bouquet. I can't really comprehend the purpose of this bouquet as I received it. FYI, the actual product I bought is "Designer Choice," which is more expensive. This is why I have higher expectations.
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February 2023 by Chris B.
After my son's corsage order was "lost" by another business, we called this place in a pinch. They were more than willing to help and get us the corsage we wanted in a short amount of time. Great service.
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October 2022 by Kara Brandemuehl
We received an anniversary bouquet that was ordered from Florida. It is beautiful and the roses in the arrangement are absolutely gorgeous.
