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April 2024 by Tyler Babcock
Food was good, Service was not great waited forever to get order taken
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April 2024 by sam johnsen
Not open when Google says they are
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February 2024 by Melissa Wilkerson
3 crunchy tacos with hardley anything in it way
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January 2024 by Flurry and Friends
we are not defined by our mistakes. everyone, without exception, makes mistakes. what defines us is how we handle those mistakes.time and time again, I've come to this location, and occasionally, they have made mistakes on my order. but unlike other Taco Bell locations, every time they've made a mistake, I've gone into the store, and they've fixed it, no questions asked.the employees here are always very friendly and seem to care a lot about the customer experience as well as the food that they sell.this is a very good Taco Bell location.
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January 2024 by Angela Kuchan
Good service during lunch time hours when break time is short I am always able to get good fast service and good
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December 2023 by Angela Fehrer
Good service during lunch time hours when break time is short I am always able to get good fast service and good
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December 2023 by Taylor
Don't go here. If you try and talk to someone inside, they'll ignore you.
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November 2023 by Ray Tushoski
Good food but was bummed getting Beans on my beef burritos. Asked for No beans.
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November 2023 by Shabby Chic
Ordered a beefy melt burrito and a Mexican pizza. I received a burrito supreme and a rancid pizza. The tortilla on the pizza tasted like rancid oil I had to spit it out. I live 30min from this location so it wasn’t worth driving back, just threw it out. Sad no one takes pride in their job or cares if they make people sick. I guess that’s to be expected when eating fast food.
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October 2023 by Garrett Martin
It’s a Taco Bell….Ordered Nacho Bell Grande with no beans.Also ordered steak quesadilla.They put beans in my quesadilla.RUDE!
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October 2023 by Kaytee CornejoLemke
Update: I was here today with a mobile order and paid for double chicken in my bowl, they were out of chicken so I said steak was fine, my bowl looks horrendous and is missing the sauce I paid for. Picture below. I was here tonight and paid for my items... When I got home 23 mins away I was missing 1 item. Called and spoke with the 'manager' who said they took my order and said I didn't pay for all my items therefore I did not get all my items (I ordered 2 quesadillas no sauce, a #2 and a #7. I paid for all those items and was missing 1 quesadilla. They said I was a a liar or need to bring the receipt there for proof. Not worth it as its 23 minutes 1 way from there to my house.. Here is a picture for proof of my receipt. Please make sure your staff is actually customer oriented and friendly.
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October 2023 by Keelan Krueger
Usually they're pretty good, but lately they've been adding the nacho cheese to the top of the lettuce which is really bizarre and almost ruins the chalupa when you ask for it to be added to the chalupa. When I worked at Taco Bell, the nacho cheese was right next to the meat. Is that no longer the case? Or are they going out of their way to add the nacho cheese to the top of the lettuce. I might try other Taco Bells in the area if this continues. I chose this one over the one in Middleton originally because they did a good job. That seems to be changing.ALSO, whoever was making the food seems pretty new. The tortillas need to be filled with the bubble side up. If you fill them with bubble side down and fold them, the outside start peeling and they're prone to tears.
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September 2023 by X. Coogs
I don’t normally share pictures of food, but I can’t believe how bad this bean burrito is. I got home, opened up the hard, stale tortilla to add some hot sauce - and found what you see here: a crusty clump of what I’m guessing are very stale, dried out beans.It shouldn’t be this difficult to get a fresh burrito. Why go out to eat, pay for something, when you can make it better at home?I’m not writing this to be insulting or complain. I’m writing this with the hope that somebody reading this can help make a positive difference in the kitchen here and, well, many Taco Bells. ( 9/12/23)
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September 2023 by Jamie Holmes
Everytime I come here, I NEVER get the food I ordered and the people are always very rude and cop an attitude with you because THEY messed up. By far the worst Taco Bell in the Madison area. Highly recommend choosing one of the many others that’s in town!
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September 2023 by Joe
The food is what's to be expected; it's Taco Bell. The staff here knows how to take care of customers. I'm a very frequent flyer at this location. It never feels like I'm at a giant corporate food establishment, rather, it has a friendly, upbeat atmosphere. This location's staff makes small talk while waiting for my food and they even go above and beyond by owning up to any mistakes made or if my order is not 100% perfect. I've seen countless staff members come and go over the years but one thing has never changed, and that is the service. Great job, management for mentoring and instilling good values in your staff.
