Citizens First Bank is highly regarded for its excellent customer service and knowledgeable staff. Clients praise Karya Eitland and Tom from the Viroqua branch for their professionalism and ability to provide tailored financial solutions. Many appreciate the prompt assistance and the wealth of knowledge offered by the bankers, making processes like home loans and HELOC loans smoother. Customers feel valued and supported, highlighting a strong commitment to the community and a focus on meeting individual financial needs.
Love this bank. The staff are always very friendly & helpful. Karya helped my wife & I to get a HELOC for a home remodel project. She was wonderful & made the process easy. I highly recommend this bank.
June 2024
I had a productive and extremely pleasant experience with Personal Banker Emily Larson. She was clear and helpful, and I am very satisfied with the results.
May 2023
I was able to take out my first ever HELOC loan with Karya. She was prompt, polite and professional. Thanks for making such an expensive part of life a little more bearable. We appreciate you, Karya!