Victra, an authorized Verizon retailer in Viroqua, WI, is dedicated to providing a great experience for its guests. The store offers a wide range of wireless devices, including phones, tablets, and accessories, along with knowledgeable staff committed to excellent customer service. Many customers appreciate the helpful and patient staff, who assist with everything from buying new phones to changing service plans and transferring data. Reviews highlight the seamless service, with one customer mentioning the quick turnaround on a frustrating situation, leading to a positive outcome. While the store has improved over time, some customers feel that having more associates available would enhance their experience further. Overall, Victra is recognized for its friendly atmosphere and ability to connect technology to life.
Great customer service! Shout out to Joseph, who was very helpful, friendly, and polite! He was patient in troubleshooting a device set-up and didn't take any shortcuts to ensure things were working properly. Definitely made my life easier, as setting up devices is not my favorite thing to figure out without help. Thank... read full comment
March 2024
The woman who served me was friendly, patient, and efficient. All around great service.
January 2024
Staff was super helpful, great customer service and support. Bought a new phone, changed service plan & transferred all data seamlessly…. Great team at this location.
