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September 2023 by Krista Sale
The staff is so helpful and friendly. I never feel like I'm asking a dumb question or making a strange request. The personal feel of a small bank is wonderful!
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January 2022 by Nicki Kelly
Farmers & Merchants State Bank makes me feel welcome - whether I'm calling for advice, at the drive-thru window, or walking into the lobby. I'm always welcomed with a smile and asked how they can help me. It's evident that their customer satisfaction is their number one priority. The personalized treatment and their community support/involvement is what makes Farmers & Merchants State Bank stand above other financial institutions.
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August 2021 by Amie Booth
Just amazing all around!
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March 2021 by Heidi Kabat
Never disappointed with Farmer's and Merchants State Bank of Waterloo and Marshall. Prompt courteous service, excellent follow-up, and the best rates for home and commercial loans around. Give them a try, you won't be disappointed!
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March 2021 by Lynn Fredrickson
Unfortunately this bank did not order my appraisal in time (and missed some items to include) so I totally lost out on building my house. Prices already were much higher than last year, so it was critical to get moving on it. I requested the appraisal and paid for it many weeks ahead of the due date. It wasnt ordered by the bank until the end of January. They also could not spell my name correctly even when informed of it. There were many errors noted in the months of this process.
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January 2020 by Mike Schey
Great local bank filled with people that care and want to help!
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January 2020 by Thomas Wilson
Friendly and well educated staff!
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January 2020 by Beth Meyers
The loan department was great to work with good communications thanks for all your help In making our dreams come true.
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January 2020 by Cassi Rupnow
Excellent service and great rates! As a realtor I would suggest this bank. Creative banking to get the job done! The communication was excellent and they were able to close quickly.
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January 2020 by Bill Campbell
Great products and services! Great rates!
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January 2020 by William Hogan
Excellent service and knowledgeable employees.
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October 2018 by Rachel Geise
Great customer service and fantastic rates
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September 2018 by scott miller
Really nice people but a horrible bank, this will most likely be removed by them but please reconsider using them. I've made this mistake for years and regretted it all.
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February 2014 by Duane Kidd
I banked there for years and did my trucking business KIDD TRUCKING INC. They made more than $42,000.00 in factory in one year and cash flowed $1,400,000.00 Unforchantly during the 2008 I closed the business. I found out just the other day there was $1400 dollars that got lost in there transfers by a lawyer got a hold of me now I have to pay legal fees to get it. They turned the money over to the government and said it was abandoned and could not find me. Well my parents been there since 1964 and my brothers and sister so they could have called them to find me. So my parents are real upset about that and are going across the street to the credit union and my other family members are working on the same thing!!
