-
January 2023 by Kayla -
best and most welcoming cricket location i’ve been at. nicole made it the best experience and she was soo helpful through the phone and in person. <33
-
January 2023 by Kayla A
best and most welcoming cricket location i’ve been at. nicole made it the best experience and she was soo helpful through the phone and in person. <33
-
November 2022 by Paula Stelzer
I could not be more unhappy with Cricket. My 3 month old phone got stuck on visual impairment and could not be fixed at the cricket office in Watertown so I had to buy a new phone that day at the store. The rep could not download my pictures or contact so I spent an hour at home trying to do it and managed to do it. Now they want me to return that phone and they will send a new on so I am suppose to go thru all that again. They should allow me to keep the new phone and return the old one. I sent a formal complaint and was told I would most likely not hear from Cricket. I will not be doing business with Cricket again.
-
September 2022 by Noneya Business
Nicole is amazing she recommended the stylus to me since I loved my old phone that had one too she set me up with everything I needed even things I didn’t think of! She was so sweet and nice and got me the best deal! She transferred all my stuff from my old phone and even saved me $30 on my bill! I will definitely come back to this Cricket for all my needs!
-
August 2022 by Gregory Waala
I had a very good experience at the Watertown Cricket thanks to Mariah. She did a great job of matching my phone needs with the right one. THANK YOU!!!
-
August 2022 by Mike Reals
Went to Watertown cricket wireless on this weekend 20th. Went to wLk in side and a white guy wearing gray sweet pants whit a red back pack that has JORDAN in white lettering asking if I needed drugs. So j qalkex away,anx sS gonna comeback the next day but he starts threatening me and wanted to fight me . I found out he was one of employees friends and I will not be recommending this place at all . This is the second time I aas offered drugs or couldn't get ser because the employees was so hight she was sleeping at the table and wouldn't wake up so had to go else wh
-
July 2022 by Elisdelia Gomez
Walked in to make a payment and the service I received was terrible employee was so rude and made me feel so un welcome I've been a customer for years.I strongly recommend you get better help will not be returning to this store again will do my payments online from now on
-
July 2022 by Kimberly Gomez
Have no words to describe the experience I had there will not be recomnding any of my friends or family to this location
-
June 2022 by James Seger
World class customer service, Professional and Knowledgeable, Helpful and answered questions, Has strong leadership skills, Great experience in store
-
April 2022 by Isaac Hou
I was at the store last Saturday and this Saturday and really impressed with Ernie's friendly and helpful service and hospitality. I got a new phone in the end and love it. Thanks to Ernie!
-
December 2021 by Yolanda Farmer
They weren't doing their job also very rude in a nonchalant way. I had to go to Madison for better service and phone.
-
September 2021 by D “Dio” V
Cricket wireless is the best spot. In town I'm always walking buying something new or something I need. Supporting my favorite store. And ernie is best store rip person they have thanks guys.
-
August 2021 by Clare Nicke
Very fast and efficient employee, upgraded my phone in very little time. However, he tested that the new phone was making calls by calling his own phone from my new one which made me uncomfortable :| I'd rather a stranger did not have my number, and why not just call the store instead? But great service besides.
-
August 2021 by George Kuchenmeister
I was a bit apprehensive when Ivisited the Cricket Store. Nathan, the Cricket representative that waited on me, put me at ease, explained the different plans, and sold me on a IPhone SE plan.Nathan is definitely an asset to Cricket Wireless.Thank you!
-
August 2021 by Kyle Bernard
Great store with amazing deals