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December 2023 by Pam H
Hayes Family Auto has been around for years with almost ALL happy valued customers. I'm sad to see this review. My experience with their service is exceptional! I actually had service done for free and am very happy. My situation may have been different circumstances but their honest, friendly helpful staff never deserve a one star complaint! They can't help what they didn't fix. I'll always recommend Hayes to anyone I know looking to buy a car or just have quality service done. Please read other reviews before giving this customer weight on your decision
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October 2023 by Janice Ferguson
Wonderful experience! The team was welcoming on our arrival, and Jay had our selected car waiting and ready to test drive. The car was in great shape and we were ready to make the purchase on the spot. The ease of purchasing was incredible. The Hayes team working with our local lender got things completed quickly. Can't speak highly enough of the experience--even before leaving with a box of delicious apple crisp bars!
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October 2023 by Jenna Knoll
I had an absolutely amazing experience with the people at Hayes. Jay gave me a quick and simple run down of the vehicle and purchasing process, and Pam was able to get me the financing option that I wanted/needed. Overall, everyone was super kind and I felt no pressure whatsoever, unlike the other experiences I had at dealerships before Hayes. I couldn’t recommend them enough, great place to buy a car!
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October 2023 by Margaret Steward
A week ago we bought a car from Hayes Family Auto. We are both in our 60s so it goes without saying that we owned several cars in our lifetime and had mostly unpleasant memories from previous experiences with selling/buying cars at dealerships. So when the time came to trade in my old Toyota, we were less than thrilled to go through the same process again. But we were up for a surprise. This time there was no usual pressure from the salesman. The whole buying and financing process was quick and easy. We thought we would never say this : it was truly a pleasure. Actually we have never left a review on a dealership website. This time we cannot recommend them enough.
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October 2023 by Savannah Wolff
I had an amazing experience with Hayes Family Auto. From using the website to actually picking up the vehicle they did an amazing job. They were quick and did a thorough job explaining all the paperwork I was signing. Everyone I talked to was super kind and I would absolutely recommend this place to everyone!
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October 2023 by Suzanne Stout
Working with Jay was amazing! he was 'no' pressure, very informative and made the entire experience of purchasing a new-to-me vehicle so much better than expected. I provided him with my budget, and he found the exact vehicle I needed. Pam was terrific in providing information on extended warranties and making the paperwork transition very smooth. Shoutout to Emma for her great work on all the details!
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October 2023 by Clarence Zabel II
Jay Bergin by far is one of the Best Hayes Auto Sales has to offer. This will be the 2nd vehicle we purchased from here. And my son put in his info for a loan, and ran into a snag? Jay and Pam went "Above and Beyond" to help us out of a bind! My son absolutely loves the vehicle and all of both your help!!!! Highly recommend talking to Jay!!!! Thanks Bud, and you also schooled my son in what to look for and what questions to ask when purchasing a new or newer vehicle. ?
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September 2023 by Chad Cogar
Sales team was exactly what you want from car salesman. Not pushy but available. Owners want you to be satisfied with your purchase and are willing to do the extra to make sure you're happy. -mustang
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September 2023 by Josh Paulsen
After days of car shopping and few bad experiences with sales people, it was so nice to not only find the deal we had been searching for but have the time and space we needed to make our decision. Jay was super helpful, easy to talk to and made the whole process quick and painless. There was no pressure, no hassle. Definitely recommend!
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September 2023 by Michael Anderson
Loved getting my Prius there. Dylan was a wonderful salesman, very welcoming and easy to work with. Can not recommend them enough.
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July 2023 by Ariana
I am truly grateful for finding such a caring group of people to purchase my first car from! I didn't have many options as a first time car buyer, but they handled everything and found me options and opportunities. There was excellent service and communication throughout the whole process. I am now a first time car buyer thanks to their help, guidance, and expertise!
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July 2023 by Keith Lamb
Spoke to Jay about this vehicle before driving an hour and half to get down to see it. Happy to see it was still there when we arrived. They checked my driver's license, gave me the keys and told us to go have a nice ride. We liked the car and price, though the price online was different from the windshield price we were given the lower price. Each trip to the dealership we were sent home with treats and now we have a nice used car. Couldn't be happier with Hayes Family Auto. Thank you.
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July 2023 by Casey Gaffney
Just wanted everyone to know how great Brad and Margaret really are. The Hayes' were such a pleasure to work with; transparent, honest, and hard working with a ton of attention to detail. I loved working with them and I would encourage anyone reading this to allow the Hayes family to impress you like they did me.
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July 2023 by Marissa Wackett
I've bought two vehicles from Hayes Family Auto now and both purchases have been a great experience. The staff are extremely patient, knowledgeable and honest people. With my most recent purchase I was helped by both Dylan Lilly and Jay Bergin and both were super helpful and extremely friendly. I can't recommend them enough!
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July 2023 by Sam Swartz
Had a really great experience! Everything was smooth from beginning to end. Reached out with a question about the car I was looking online and was given a call the very next day answering it. When we arrived for a test drive, they were really transparent and let me know what pieces they were waiting on/what was being replaced to improve the car. Even after testing the wipers on the test drive and getting back, they noticed they needing replacing and got new wipers on the car the same day to have it all ready for pick up the very next day. Great customer service and great price! Even got some treats from a local bakery after getting the keys!
