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March 2023 by Natalie Risberg
I have been coming here since I was 18, I'm 31 and my entire family comes here as well now! There are too many nice things to say about the workers; they treat my family like family, they know all our names and show that they truly care! Thank you all for your outstanding customer service!P.s the popcorn on Fridays is a hit as well
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March 2022 by Jerilyn Fredrick
The people that work at ISB are always friendly and helpful. I like that they don't try to add on a bunch of fees for every little thing, like some banks do. I definitely recommend them to my friends and family.
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June 2021 by Angela Klecker
For many of us, one thing that has gotten lost is the true meaning of "customer is always a priority." NOT HERE! Here, I am always greeted immediately and it feels like an episode of CHEERS when they all yell NORM! "Everyone knows your name!" When issues arise, the girls all know I am anxious until the problem is solved and they step up and do EVERYTHING in their power to help resolve it quickly. The keep me in communication every step of the way and know that it will help ease the anxiety. They treat you with respect and ensure that you know you are important to them. You are not a #, you are a person and I love knowing my finances are safe & CONFIDENTIAL! Hands down a lifetime customer. Thank you Shelley and Stacey for always assisting me, even when the requests or issues that arise can be stressful! You still tackle each request or task and see it through! DEDICATION!
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April 2021 by Kathryn Miller
I convinced the people above me to let me move one account of our organization to Watertown's Oakridge location because of the friendliness, understanding of our organization, always willing to help me with whatever help is needed. The other bank was the opposite in all of these areas. Thank you, ISB-Watertown.
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August 2020 by Karen Diels
The people who are working when I am there are always polite and courteous. The only reason I didn't give five stars is that they don't always listen to what I asked for.
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August 2018 by Laurie Purtell
Staff is always friendly and helpful. When I call with questions I can almost hear a smile when they try to help!
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May 2018 by Hunter W
Great bank
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May 2018 by Love Hurts
Always friendly, helpful & knowledgeable staff.
