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January 2024 by Glor Marohl
Lots to choose from in fabrics & friendly staff!
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December 2023 by Shelly Baird
Super great 100% cotton fabrics, great deals on the back wall!
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September 2023 by Sarah Jaeger
Second day in a row I came all the way to Watertown to go to Joanns and they are closed when they are supposed to be open today at 3:15 yesterday think it wad 5:30 guess I won't be trying this again.
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September 2023 by WT F?
NEEDS NEW MANAGER!!!I went there today and no surprise the lot was empty and nobody in sight.I asked my friend who worked there if she still worked there because I was going to stop in for a foam pad for a seat. She told me she didn't work there anymore. She and other employee(s) all quit because the manager does absolutely nothing and sits in the back all day.I found what I needed, went to the counter to pay. Nobody. I rang the buzzer and waited. And waited. I figured they might be in the bathroom or something so I walked around the store a bit.Still nobody. Rang the buzzer again. Waited about three more minutes and left.
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August 2023 by Edward Knueppel Jr.
Our daughter found everything she needed to start learning how to sow. We enjoy walking around and looking at all the fabrics. Very friendly and helpful staff.
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May 2023 by Brittany N
I wish I would have read the other reviews before stopping here. I had a few questions while I was shopping, and all the employees that helped me find items were pleasant. However, when I finally stopped to get my fabric cut (two items) the woman who cut my items (wearing a navy sweatshirt, younger with very short hair) was extremely rude and borderline aggressive. She threw her scissors onto the counter multiple times, sighed loudly and rolled her eyes when I spoke, and was very curt with me no matter how pleasant and kind I tried to be back to her. I don't know what my presence did to upset her, because she was conversational with the customer after me (asking the usual "what are you making today"). This was my first and last time shopping at this location. I was having a great day, and this turned it into me crying in my car for a moment because of the emotional whiplash. I can now recognize how unacceptable her behavior was. I wish I would have gotten her name or said something to someone while I was there, but I was so upset that I wasn't thinking like that at the time.
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December 2022 by Bikes Boats Boots WI
Smaller store than some, more of a classic style I recall from the 80's. Folks were incredibly helpful and helped us find what we needed.
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December 2022 by Robin Kubicka
Great customer service. Had what I was looking for.
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November 2022 by suzy strese
Have gone to Joanne’s since it’s been open. I even worked there for 2 years. Loved it. Love all the products there. BUT I will now start going to delafield. Bonnie that works in Watertown is the rudest person I’ve ever had. You get paid to work with a smile and be helpful. No matter what’s going on in your life or body I’m sorry you leave that at the door. You were rude and wouldn’t leave the cutting counter to help me. You couldn’t be nice no matter what I said or how nice I was. When you yelled thru the store to tell me where to look for something that was so wrong. No one was at counter. You were just lazy and rude. I’m going to delafield where they treat you nice and very helpful. Unless I can shop there when Dawn is working. Lovly lady
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November 2022 by Shelley Kassube
Wonderful help very friendly a wide variety of things, love this place.
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October 2022 by Daniel Whalen
Superb Customer service, very helpful and friendly.
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September 2022 by Patricia Davis
Had everything I wanted. Good variety of fabric this time around. Staff very polite.
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May 2022 by Kristy Grohall
Excellent customer service, clean and organized store!
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March 2022 by Nancy Singh
I really like the quality of fabric they have. But employees are down right rude
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March 2022 by Rachel Kompsi
Love the selection... Prices are a bit high though
