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February 2023 by Jake
Yiu make a transaction every month, or they deduct a significant fee
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December 2022 by vlt23
I've banked with them for a very long time, never had problems. I loved the app, pretty user friendly, until they "updated" it and I truly truly dislike it!!!!!!! It takes a while for recent activity to show up, current balance is delayed, you have to keep signing back in when navigating !!!!!!!!!!!!!!! The old app was working just fine.
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September 2022 by Madelyn Bublitz
I went in to deposit money as a young women I don’t like to feel like I’m being taken advantage of; when I asked to deposit money they said it would take a while the teller then proceeded to take my money to there back room and count it in which I could not see it being counted, it took over 15 mins he came back and told me the amount they got which was 300 dollars under my amount I had counted so I asked for my money back and then took it to another location and they got the right amount I had. Not trustworthy and honestly relay upset that they would do something like that.
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December 2021 by Teresa
I have a new auto loan with them and made my first payment split over 2 paycheck prior to the due date. The system still shows that I owe for half of the first payment, yet on another screen it shows that it's paid. I've stopped in 3 times over the last week to get this fixed so it doesn't show that it's late. I get told that they will contact someone with the loan to get it fixed- still nothing. There is no follow through with anything. They need to change their motto because I definitely don't feel like I'm worth more here. ** Update ** the problem is fixed, but I feel that it could have been taken care of a lot sooner.
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March 2021 by Mike Timm
Very friendly and helpful!
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March 2021 by Nate Larson
Will you ever turn your hours back to normal. Close at 4 are you kidding me!? Then if you can make it before 4 be ready to wait in a mile long line! Starting to become a real joke there
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February 2021 by Jaime Sebero
This credit Union is supposed to be a not for profit organisation that is seemingly far from that. Their customer service is usually pretty good however the policies that they have make you wonder if you are truly valued as a customer since they are happy to overcharge you fees when you overdraft for even a penny
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January 2021 by Bob Martin
Always had good experiences with my banking needs. The lines do get long. Not sure why.
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July 2020 by nathan osborn
My law firm has been with Landmark Credit Union for 1.5 years. We have always been happy and have never had issues. The tellers are particularly great. I went in today to deposit a check (no cash back) and was told about half of it will be held for FIVE BUSINESS DAYS!?!?!?! The policy started today. Really? It was a check for an amount smaller than our usual deposits and we have NEVER been overdrawn or had other issues. Unfortunately, our firm will be closing our account there immediately and have to bank elsewhere now.
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July 2020 by Jason Rollyson
Very rude...and will charge you fees..with no notifications or explanations
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July 2020 by Heath Moyer
Waited in line for over a half hour and line wasn't moving. Went and did my shopping and came back at 4:02 pm and they said they were closed on a Friday night! If I could give negative stars I sure would!
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March 2020 by Steven Alt
Customer service is horrible at this branch!
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December 2019 by Jessica Schmittinger
Wow so many bad reviews, I’ve never had a bad experience here. Always polite and quick. Never have to wait more than 5 min. Once we had a wire transfer from someone and it took a long time and we had to go in back room with manger but it was handled with professionalism and the tellers are always kind. I go at least once a week or once every other.
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December 2019 by Pete R
I have never had a problem here. The employees are all very nice and helpful. The wait is rarely more than a couple minutes.
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August 2019 by Angela Rinehart
Worse experience of my life! Been banking with Landmark for years and never had such poor service. Very unfriendly with guests and other times they don’t be doing jobs right around there. I had some rude blonde girl Sara that tried to help me but was unsuccessful