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July 2023 by Susan
Computers have been down 2 out of the last 3 times I have been here. Waited over 20 minutes the first time and have been sitting here for 20 today with no end in sight. Had I not pushed the call button, I would have had no idea what the problem is.
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December 2022 by Paul Balbach
It's a bank. They have money.
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April 2022 by Jeff Alexander
Worst bank I’ve ever had. First they gave me a debit card which was out of date before I even activated it. Then a few month later my account was overdrawn by a paper statement they send every month. I asked to pay the fee, and was told that they would make it a zero balance, but I would not be allowed a checking account for 6 months!! I would definitely recommend going elsewhere if you value being treated decent.
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September 2021 by Steven Cira
They've Been good to me. Hopefully with a home/land loan in the future.
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September 2021 by John Nummerdor
The people are friendly but to sign up for online banking it really sucks plus every time I try it says not at this time I'm actually thinking about going to a different Bank
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July 2020 by Bernie Weiss
This bank took money from my account because they forgave the loan from my ex husband but not me. They now refuse to refund my money because the money on loan is still owed. Vice president told me they worked a deal with him and he doesn't owe the money but the money is still owed. Never would recommend using this bank. Ever wonder why they go through so many employees and presidents, because they do shady stuff.
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March 2020 by Alan Chairez
I've been part of this bank for around 14 years and plan to be for the foreseeable future. The employees are always the best and help me with what I need financially
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November 2018 by Mary Denault
I went to change the amount taken out of our account to auto pay our home equity. The representative was busy so another associate took down what I wanted and said one of the ladies in that department would get back to me, but has not. It has been 4 business days.
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February 2018 by Jonathan Lampe
Great to work with and a strong supporter of all things Watertown.
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November 2017 by Lance
Well they don’t help customers they refuse to give me 20 dollars
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November 2017 by Lance beck
Well they don't help customers they refuse to give me 20 dollars
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June 2017 by Ron Roehl
Great community bank, excellent, knowledgeable, and super friendly staff.
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June 2017 by Brad Hayes
Best bank for our business... They think outside the box.
