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January 2024 by Wanda Doughty
Eric at the store was very knowledgeable about the washers and dryers and helped me choose the best set for my household. The delivery was scheduled within days. Mitchell and Blaine did an excellent job of installing my new washer and dryer. It involved removing some doors and a railing and they were careful with everything and cleaned up the area very nicely. They even gave me some helpful information on running the machines for the first times. Great company to work with.
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January 2024 by Karen Block
Mark and Kevin did a fantastic job setting up and taking out my old stove. I really appreciated the extra effort in cleaning up the behind the old stove before putting in the new one. It also happened to have several inches of snow in my front yard, and they cleared away to get the stove in and took care of everything in record time. Thank you both for your quick and efficient service. They deserve a raise right
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January 2024 by Kathy Loppnow
We had Mark and Kevin out to our house to install a new gas range and they were awesome ???? super friendly, very efficient and very conscientious! The kind of people you would want in your home! Thank you Mark and Kevin for a job well done!
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January 2024 by Bill H
Competitive price with other stores, delivery crew of Travis, Rusty and Logan were great, very careful with our property! I discovered slight ding in a door of the fridge, they offered to compensate with money or replace the door, no questions asked. Great business to work with!
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January 2024 by Giles Isham
Thanks to Chris and Kevin, it took less than an hour to get back to a working dishwasher! They swooped in, exactly on time, new one in, piece of garbage Whirlpool out! (NEVER EVER EVER Buying a Whirlpool again, less than 5 years old and we replaced more parts than I can count, so many I have a spare parts pile for it). They spent time showing my kids how to run it and my wife was all smiles. Neat, clean, fast, professional.... could not be happier!Thank you, Thank you, Thank you, Chris & Kevin!
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December 2023 by Amy King
Mark & Sam L installed our new gas stove yesterday. They were so nice, and professional. They definitely know what they are doing based on how quickly they were able to take the old stove out and bring the new stove in. They were careful not to scratch the floor, and let me clean under the stove area before placing the new one. Thank you Silica, Mark & Sam L! Loving the new stove so far!!
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December 2023 by Barbara Schwefel
Purchased a new washer!! Salesperson Eric was Great!! Had it delivered on 12/6/23 at 8:30am!! The guys that delivered were phenomenal Josh Travis and Ben knew what they were doing!! Got the old one out and had the new one hooked up in record time!! Glad we bought from Silica!!
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December 2023 by Mary Maat
We had Josh and Travis install a dishwasher for us! They were so patient and polite guys! Did an awesome job and we would highly recommend them to anyone and if we need anything else delivered and installed we would request the two of them! Super great experience! THANKYOU !!!
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November 2023 by Liz Nitardy
Travis and Mitch did a great job getting our new fridge hooked up and the old one removed. Both very kind and clearly wanting us to know how best to take care of the fridge. Good instruction. Great team. Excellent, efficient service. Thank you!
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September 2023 by Charity Chandler
When we moved into our home, we purchased a suite of appliances from an orange big box store. Within three years, we had issues with every single one. So, we went local to Silica. The buying process is easy and no-pressure. Shout out to the Watertown, WI Silica Store.What prompted me to come leave a review today was the installer, Tom K. He went WAAAAAAAAY above and beyond to ensure everything was installed perfectly, taking extra time to problem solve a challenge. I will continue to purchase from Silica BECAUSE of my experience with Tom. He has earned Silica my loyalty.Silica team - PLEASE recognize him formally and thank him for being the kind of brand ambassador that earns and keeps business. 10 / 5 stars for Tom and 5/5 stars for the Silica experience!(And thanks to all involved for giving us the gift of time back with a functioning dishwasher!)
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September 2023 by Mike Evans
Staff was nice, answered all my questions and led me to the microwave that I needed. Unfortunately the Panasonic model that was picked turned out to be a lemon. Returned it the next day for a refund cuz it was the only small one they had. ? Sad
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July 2023 by Heidi Flanigan
From the people in the store right down to the insulation this has been an enjoyable purchase! I love my new stove/oven and dishwasher and couldn't have asked for better customer service! I highly recommend Silica.
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June 2023 by David Leonsteiner
Our installer was knowledgeable about our particular model of dishwasher and gave us useful tips on how to use it properly . He came to install on time and was very personable and courteous .
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June 2023 by Jessica Kingsborough
Ordered a dryer online for delivery. When they called to confirm delivery, they asked if there was anything else they could do for me. I explained what I was looking for in a microwave that I couldn't find on their website. They directed me to the right one and processed my order over the phone. Delivery was on time and easy. I will definitely shop here again for future appliances.
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May 2023 by Renee Collins
Our new washer was delivered by Chris and Kevin this weekend and they did a great job. They were very friendly and professional. They installed our new washer and discarded our old washer for us. All for $99.99. Well worth the money! Would not hesitate to recommend Silica.