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October 2023 by Raven Grover
Terrible service, if I could give them 0 stars I would. I bought a car from them and after a month everything is wrong with it. Water was leaking into my car I had about 10 gallons I had to empty out and when I brought it it they “fixed it” and also left the water in my car they did not care. They damaged my sunroof by ripping off the fabric. And when I took it to a dealership to get fixed I had 11 grand worth of serious repairs needed that’s more than the car costed. Super unprofessional so not waste and lose your money here.
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September 2023 by Xavier Grover
Horrible place with horrible service. Lazy boss and workers that don’t get things done then over charge. Don’t recommend going here or buying a car from here it’s ridiculous. I’d go somewhere a little more professional.
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July 2023 by M L
I bought a Volkswagen Tiguan and have been very happy with the service they provide. They go above and beyond! I will recommend them.Meg
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December 2022 by James Beaumont
Purchased a car Nov 5th (cash) was told would have the title in a “couple” days. Its Dec 6th no title no response to emails and told “will call you back” stay away. Unprofessional on all levels
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October 2022 by Carolyn Miskell
DO NOT EVER WORK WITH JOSH JONES, the owner. HE IS A THEIF. YOU WILL BE TAKEN ADVANTAGE OF. HE will lie and take your money and NEVER return your call or text. TOTAL THEIF.
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June 2022 by Juanita Jones
ARP Automotive is a great place to buy a car, and or get your car repaired. Good people, fair people, helpful and timely. Would buy another car from them when I need another vehicle. Jon, and Mike are A+
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May 2022 by Aaron M
Phenomenal service with a great selection of high quality vehicles, at an affordable price! Jon and his team make the process easy and stress free.They also provide great service for any tune ups/repairs. You can truly tell they are passionate about what they do, and that they value the customer experience.Would recommend them for your next vehicle!
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April 2022 by Brock Hardcastle
"Manager" Jon Strange and I agreed on a price for my truck trade in for a silver Touareg they still have lot since who knows when. Wife and I first visited the last week of Jan 22' and after 6wks of endless excuses (all the while they had my truck for cylinder issue) they were unable to ready the Touareg for delivery. Extremely frustrated, I retrieved my truck and took my business elsewhere and in hindsight, should have from the beginning. Mike the owner is clueless and doesn't care.They are severely understaffed. Jon has more excuses than cars on the lot. Stay away at all costs as you'll be glad you did.
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January 2022 by J Sparkahs
Talked to the store about purchasing a 2008 VW Jetta 2.0T. Told me they had to fix a water pump and the car would be 100% ready to buy over the weekend going into Monday, issue turns into a 2 week ordeal where I’m being ignored and assume I’ve been lied to multiple times. Decided to just buy a 2010 Honda Accord that they just brought in and after a couple months of brake issues and despite acknowledgment of the issues RIGHT AFTER THE TEST DRIVE they tell me the brakes are just weird from sitting. Got the car checked out and learned these idiots somehow had motor oil inside of the ALREADY BAD master cylinder haha. Don’t buy a car here bunch of corner cutting lazy people.
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July 2021 by Thomas Poehnelt
Jon was an exceptional guy to work with. Explained everything out so a guy like me actually knows what he's doing. Got me in and got me out without feeling rushed at all. Thank you.
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June 2021 by Ryan Walters
Purchased a 2008 Rabbit for my daughter. Everyone was friendly, knowledgeable, and helpful!
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June 2021 by Elijah Story
Worst dealership my girlfriend ever experienced sold her trash vehicle and gave her rentals to use and they break down and they wont fix anything or get anything right I WOULD NOT RECOMMEND THIS PLACE!!! STRAIGHT TRASH.
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April 2021 by Veronica Fausel
Overcharged and given the run around.Bought a 2009 VW last year. Decided that we did not need the gap insurance or the service contract since our insurance is pretty good and the service contract didn't cover much.However, they kept giving me the run around for over 6 months every time I called to cancel, saying that no one was there who could print the necessary papers that needed to be signed to cancel those things. Even up to last month no one contacted me back. And the man who I spoke with said that he didn't even want to ask Josh for a paycheck because (told Josh's sad story that is not mine to tell). So sorry about that man, but my life has to go on for my children too.On top of the 8 months of run around, when I asked for papers from the bank, I found that they charged us $500 more than the price listed online, despite me asking about it before my husband was signing the papers. I'm not sure if this was an accident or if he took advantage of my husband's zombie state as I was chasing around my 1 year old. Yes I originally had a baby sitter so that I could read stuff, but a family tragic life event prevented her from being able to help us out.In short. I would not recommend this place, and will never return.
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April 2021 by Ryan Schild
Phenomenal place to buy a car. Jon is awesome
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March 2021 by Reese Kressin
No longer provides tint services, according to a phone call today.Great service previously