Bath & Body Works has been creating appealing scents for over 20 years, offering a wide range of products including fragrant body lotions, shower gels, and the popular 3-wick candles. The store is known for its clean, organized, and well-stocked environment, making shopping a pleasant experience. Customers appreciate the helpful and friendly staff, who are always ready to assist in finding the perfect gift or scent. The store frequently runs sales and offers coupons, making it a great place for holiday or everyday shopping, especially for candles and aromatherapy products. While the store provides a variety of items and ample parking, some customers wish they carried more of the online-exclusive products in-store. Staff members, like Ashlyn from Waukesha, are often praised for their extra effort and helpfulness, such as locating specific scents or assisting with special requests. Overall, Bath & Body Works is a popular destination for quality scents, candles, and body care, with a friendly atmosphere and good customer service.
Ashlyn and Neveah were super helpful and were able to locate everything that I was looking for even though it was very busy. Thank you!
May 2026
Absolutely wonderful experience! The assistant manager, Ashlyn, was extremely knowledgable and helpful, her customer service was far above anything else I've ever experienced at one of these stores
September 2025
This bath and body works is so clean, so organized, and the staff is so incredibly friendly! Amanda was awesome, and so welcoming! Fantastic customer service, and amazing product knowledge. I will absolutely be back!
