Battery Stores in Waukesha, WI

“Big Shout out to Terry. Thank you so much for helping me with my headlights. You are such a kind person. We need more men like you in this World. This man would not let me tip him. He was truly a blessing for me today.”

“This team is amazing! I went in for help with a cell phone - they were able to strategize to help me retrieve data from my old device! Very knowledgeable, and professional! I will be back for any future cell repair needs!”

“⭐️⭐️⭐️⭐️⭐️ Best Auto Parts Experience Ever – Thanks to Jack!

I don’t usually write reviews, but after my experience with Jack at O’Reilly Auto Parts, I felt it was absolutely necessary. Simply put, Jack is exceptional. From the moment I walked into the store, he greeted me with genuine warmth and a clear desire to help. What stood out immediately was not just his deep knowledge of auto parts, but the way he explained things—making complex issues understandable without ever being condescending.

I came in stressed out about an oil issue. Jack took the time to really listen to what was going on—he didn’t rush me or cut me off. Instead, he asked a few thoughtful questions, and it was clear he genuinely cared about getting to the root of the problem. Not only did he help me find the exact oil I needed. He even went so far as to double-check the specs for my vehicle to make sure everything was a perfect match. That level of care and attention is something you just don’t see every day.

It’s rare to find someone who blends professionalism, technical expertise, and down-to-earth kindness the way Jack does. He went above and beyond, and thanks to him, I was back on the road with total peace of mind.

If you're going to O’Reilly’s and want the job done right the first time, ask for Jack. He’s the gold standard of customer service, and I’ll be coming back to this location because of him. Truly outstanding! A+++ Thanks Jack”