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May 2023 by Jaime R.
Good selection of wood for interior and exterior repairs. You can find pretty much a little bit of everything here too. Good customer service 5/5
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January 2023 by lorridzak
I bought some succulents and so many plants were dead. Dried out and dead. Feeling brave I asked the clerk if I could have a discount on some very sad ones and he said “No, if they die we just return them to the grower.” That told me that they couldn’t care less about taking care of the plants since they have no incentive to make sure they sell.
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November 2022 by Linda B.
Todays customer service experience is much different from a few years ago. But this place is still one of my favorites for selection and displays making it easy to navigate
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September 2022 by Doug Venenga
Overall I am a Home Depot fan. But don't order a kitchen and bath from them unless you want to haul water from the shower for 2 months and counting to do dishes in plastic basins.
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June 2022 by Loretta S.
I had ceiling tiles delivered and saw by the UPS notification that they had arrived. I spoke to Heidi about needing them to be updated as delivered in Home Depot's computer so I could pick them up ASAP, since I had a worker here ready to install them. Heidi was super helpful making it happen; called me back shortly to say I could pick them up. When I got to the service desk it was super busy with customers. When it was my turn, Barbara was very helpful and very polite with a crabby customer waiting behind me. Barbara and Heidi helped my carry out my order and provided excellent customer service. Thank you!
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April 2022 by Jeff Mazoch
we had are house recarpeted and had issues with it strengthing, we talked to service center 3 times and was told that manager would call back and never did , how we went back and manger saying we didn't havecarpetcleanedby professional and were out of luck,all we what's to havecarpet strengthef ded. they said we would have to find someone are self?also had issues with are kitchen appliances, stove was damaged by there movers and took over4 weeks to replace.we donated old one to habit for humanity the day they delivered first one so we were without stove during that time
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November 2021 by Audrey G.
Down right rude employees who don't care about anything since they know that they could get away with anything cause of the pandemic that's going on right now. Tried to get help but apparently helping customers isn't a top priority at this particular location Guess it's time to move on to another location or a different home improvement chain
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August 2021 by Michelle Jones
They don't stand behind their products, their word or their customers.
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June 2021 by Paul Matusiak
They had what I needed and I used the app to locate it's exact location
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April 2021 by Ar K.
We learned the hard way that Home Depot is NOT a good place to buy carpet. The problem is that Home Depot hires a lazy and incompetent contractor to install carpet. We waited over two months for our installation appointment. The day prior to the installation, they called and said they had to reschedule. Then when they showed up to our house, they brought the wrong carpet. I wasted a vacation day for this and we spent a lot of time clearing out our living room. Then we had to put everything back. We rescheduled and waited another two months. They gave us an arrival window of noon to 3:00. They didn't show up until 5:45. When they finally came, they said we had to reschedule because they didn't have enough time to do the installation. If they didn't have enough time, why did they come and bring all their tools in our house? Then they asked me to reschedule. I said no. Then they left my house and refused to install my carpet. I later found out that they lied to their boss and told him that we had an electrical problem in our living room. We did not have an electrical problem in our living room. They made this up because they are lazy pieces of s*** and wanted to go home. It was very apparent that they didn't feel like doing the job and just wanted to take the rest of the day off. Again, I took a vacation day for this and we cleared out our living room. We had to put everything back again! Then we rescheduled again. Once again, the imbeciles showed up with the wrong carpet. This was a complete nightmare experience that stole time and money from us.
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April 2021 by Barbara Zimmerman
Its a Great place to work, we're like family. HD offers a full benefit package which is a rarity in this day in age. Also, HD is flexible when it comes to employees having multiple jobs. Management really cares about their employees and show it through various rewards.
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February 2021 by Nick R.
Bought all new appliances. Fridge, oven, microwave, cooktop, washer and dryer. Paid for installation. The only thing they "installed" was the fridge. ( but pinched the water line so I had to pull it out and fix myself. Unhooked my oven and microwave and disposed of it, then said they couldn't install either. They did plug in dryer but broke exhaust vent, hooked up washer( well except for installing the water line) again had to Do myself. Simply refused to do cooktop, dishwasher, oven and microwave. But managed to scratch and ding both new oven and dishwasher before they left. Spent hrs with customer service blamed everything on Samsung. Finally get a tech he spends an entire minute saying everything is hooked up. It wasn't and that they didn't send him with right parts to replace dented surfaces and left. Simply put, sales people are uniformed liars, installation team and techs are useless, Customer service can't even type notes or relay proper information constantly trying to put blame on manufacture and me. Anyone else is better
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September 2020 by Anna W.
If I could I would give 0 stars. I have purchased major appliances and had it scheduled to be delivered. Driver called and started to scream that he could not find my home since it was in new subdivision. I said I could direct him but he kept yelling he can not find the address and I will have to reschedule. I tried to explain that I couldn't reschedule and needed refrigerator to store my food due to moving but could not get thru his screaming at me. I have never experienced someone yelling at me while trying to deliver the service. Please NEVER ever use Home Depot services. I am appalled with the behavior of the delivery driver, delivery agent and the store manager I delt with.
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September 2020 by Matt Moore
Really disappointed with customer
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July 2020 by Ted J.
Not the best place if you're concerned about physical distancing, but they have pretty much every item you're looking for the home.I have to say that the service is pretty good. If the guy doesn't know, they'll try to find someone who does. And their app is pretty good too. I was seeking gutter stuff, and I went to the app, and it showed me which aisle and bay its in. Worked great.just wear a mask and gloves while you're there if you're concerned of covid.