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January 2024 by Julie Kozlik
Disappointment is an understatement. The way I was treated by the service department Is unacceptable. After spending over $4200 in service repair, not only was my car not washed upon pick up, but Peter, my service advisor acted like he didn’t know who I was - even though I had a scheduled pick up time.When I turned in a $25 Christmas coupon Land Rover mailed out to their customers- I was told “I cannot use that because I had other discounts on my invoice.”Did I mentioned being charged for an oil change didn’t need ?? and told Peter prior to dropping off my vehicle.This is just a few of the issues I encountered!I beyond discouraged.!!!
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January 2024 by Vincenzo Allan
I’d like to start off by saying this is one of the easiest dealerships to work with. I had initially ordered a White Range Rover back in 2021 when they released the new body style. Unfortunately the initial dealership I ordered it from was unable to deliver my vehicle as promised. I’ve purchased two Range Rovers from Erik within the past year. My girlfriend, and I absolutely love our trucks. Thank you very much for the extremely transparent buying process on both of our RR SE’s.
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January 2024 by Rochelle Mcghee
Amazing Work and customer service!I even got a follow up call after my service to see how things went....!! Wow! Thanks EveryoneManager/Bob and ALL contributed to such great service! Continue with the great service that's very noticeable!!
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December 2023 by Michael Hoft
Great experience with Erik and Jeff! Absolutely no pressure whatsoever! I really feel I got a great price on the car I bought and a fair price for my trade in. Found a couple of dings on the car I bought when I brought it home, contacted Erik and he said bring it in and we will take care of them. Which they did at no additional cost!Awesome dealership and will definitely come back. Waiting area if really nice and comfortable, great food also!
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November 2023 by Inderjit Gujjarwal
Hi I Thank Land Rover Waukesha for our purchase. John was very helpful and did everything to make our purchase great.Stayed after work hours and made our deal happen. We like our purchase through them and always available with their after service and any questions we have.Definitely recommend Land Rover Waukesha for a great
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November 2023 by Rick Burant
We took our Range Rover to the Land Rover of Waukesha dealership for service work. Bob in the service department took great care of us and fixed our vehicle on the first visit. My wife and I really appreciate your kind and caring support. Thanks again!
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October 2023 by nana grant-acquah
Warm pleasant feeling that I got from the service department staff starting with David. This was my first call there and utmost professionalism was on hand. Peter was a bomb and a keeper.Attentive to every concern and accommodating.For sure class A1service.??
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October 2023 by Ayanna Govan
Over the past decade, I have had the pleasure of working with Alan as my go-to salesperson when purchasing cars. Without fail, Alan has consistently gone above and beyond to ensure that every single experience was nothing short of exceptional.He has an incredible ability to listen attentively to my needs and preferences, making the entire car-buying process a breeze. Alan's extensive knowledge about different makes and models has been invaluable in helping me make informed decisions.He consistently goes the extra mile to ensure that I am not only happy with my purchase but also that I feel confident and supported throughout the entire process. Whether it's answering my countless questions, providing transparent and honest information, or even assisting with post-purchase concerns.I look forward to continuing our car-buying journey for years to come!
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October 2023 by Mr. J
I have purchased a lot of cars from BMW to Honda dealerships but this was the absolute greatest all around vehicle purchase I have ever made! Alan, Todd, Jeff and Nikole are in a complete class of their own. Honestly the whole Land Rover team is phenomenal and just deals with each other like family. NO haggling..they just made it happen on the trade in and the purchase of the Range Rover, giving us an excellent price! The on site cafe that allows you to order free food from the menu, while you wait is amazing! My Wife was blown away by the hospitality as well. I thank Land Rover Waukesha for making this a real experience rather than just another purchase!Thanks,The entire Jones family!
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October 2023 by Matthew Pilarski
Great service and fast too. Needed sone work done. My vehicle would not start. And within 24 hours they had it up and running. Very easy to get everything done that need to be done. I will definitely bring my vehicle back to them. They are professionals there.
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September 2023 by David Patterson
We actually did not end up buying a vehicle from the Waukesha Land Rover dealership, but only because of the lead time to get a new, ordered vehicle. But because of the quality of service by the Sales Dept, and specifically by Mr. Alan Whitson, we wanted to acknowledge and commend them for his help and professionalism during our several visits to the dealership and communications via texts and phone calls....even on his days off. Thanks Alan, sorry it didn't work out this time but we'll definitely look you up for any future visits to the dealership.
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September 2023 by Diana R
Erik Shatzer was a joy to work with. He made buying a car easy, efficient and seamless from start to finish. He knew all about the car, various options, accessories, etc, was responsive to any questions that arose and shared relevant updates with us as the car made its way here. We would absolutely work with him again!
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September 2023 by David P.
We actually did not end up buying a vehicle from the Waukesha Land Rover dealership, but only because of the lead time to get a new, ordered vehicle. But because of the quality of service by the Sales Dept, and specifically by Mr. Alan Whitson, we wanted to acknowledge and commend them for his help and professionalism during our several visits to the dealership and communications via texts and phone calls....even on his days off. Thanks Alan, sorry it didn't work out this time but we'll definitely look you up for any future visits to the dealership.
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September 2023 by Kevin Cahill
Love my Range Rover and the service at Land Rover Waukesha. Even their loaner vehicles are a treat, like this 75th Anniversary Defender.
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September 2023 by Dione Cruickshank
Given the opportunity, Land Rover service department has risen to the challenge. They have always gotten me in fast for service appointments and just recently perform the best detailed job on my new 2023 sport. Thank you Chad for being flexible and prompt
