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April 2024 by David S.
Very poor. Sprayed leather cushions with non matching color and it peeled off in few months. Be WARE. Took cushion back to Shay. First told me must have spilled something on cushions. After I told him all cushions were peeling. Shay offered to redue. Would not consider. Took me two days to get crap that was sprayed on cushions off.
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October 2022 by Jerry Chiu
Shay and others did a fabulous job restoring a Lane leather sectional. The foam and back cushions were perfect and the formula used made the leather like new. He was nice to pick up and drop off in a 24 hour turn around. Price was very reasonable.
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October 2022 by John Reiter
I called and was treated extremely rudely and with unbelievable unprofessionalism. The guy actually berated me for calling him twice (once when he was closed). He was aggressive, confrontational, and rude....and I'm the potential customer (I still don't understand it...and he answered the phone with a gruff hello, no name of store, nothing). I cannot believe this company is still in business and I would NEVER...EVER, use them...EVER!
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October 2022 by John R.
I called and was treated so rudely and with such unprofessionalism, I'm still trying to wrap my brain around it. He berated me for calling him twice (once when they were closed), was very confrontational (and I'm the potential customer...unbelievable), started yelling at me when I questioned his professionalism, and just basically treated me incredibly badly. I cannot believe this company is still in business. I would NEVER do business with them...EVER!
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October 2022 by John R.
1 star is way too many... but I had to leave at least 1 to get this review done. I called and asked about a leather project and was treated with utter disrespect. I cannot believe that experience.....I cannot believe this place is even in business treating potential customers like this. I would NEVER, EVER do business with them, and I recommend you do not either.... just rude and unprofessional....Wow.
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August 2022 by Char Tubbs
Excellent service- so happy with the way the cushions turned out!
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February 2022 by Mohan Kalyan Maddali
I have been out to Leather restoration by phone and e-mail (multiple times) from Sept 2021 and till date and there is no response yet. Always phone calls goes to VM. Please me know if this company still exists and accepting new jobs to repair Sofa.
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November 2021 by TJ M.
Horrible communicator. I was hoping the negative reviews I had read were possible outliers. Not so, the owner might be worst businessman I have ever been involved with. Do yourself a favor and run away from this place.
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August 2021 by Joe Bunzel
I dropped my jacket off at Leather Restoration for repair in March of 2021. On July 29, I finally picked up the jacket. The repair I sought was never started. It took me 3 visits to retrieve the jacket and I feel lucky that I got it back. Suggest finding another provider.
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July 2021 by Xantham A.
Heard about his reputation for excellent craftsmanship, so tried to get a leather furniture repair estimate (3) times via e-mail with attached photos. Talked with the owner twice. He promised a quote the next day a few months ago - no response whatsoever. Not even a return e-mail to say he didn't want the job.
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March 2021 by Colin Stockinger
These guys do great work and have an incredible knowledge base, but the people make all the difference!
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January 2021 by Denise Books
Took 8 kitchen chair seats to have them replaced. Not only did they replace but also added some supports to bottom to make them last longer for me. They even got them done for me before Christmas. Will definitely recommend to my friends and will return again if I need any leather work done.
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December 2020 by Bob P.
Outstanding craftsmanship among the employees which showed a definite knowledge and skills in how to work with leather. There were many types and colors of leather in the store and other types/colors could probably be ordered. Terrific customer service.
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December 2020 by Janelle Frisby
I recently contacted Shey about making new cushions for my patio chairs as they are an odd size and not easy to replace. He said to bring them in and so I did. Once in the store we talked about options, fabric and costs. I said “let’s do this” and within a couple weeks I received an email saying they were finished and ready for pickup. They turned out beautiful! Shey and his team of talented seamstress did an excellent job. I can’t wait to start using them next spring! Thank you!!!
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October 2020 by Joel Kennedy
Had a couple leather cushions reconditioned and filled a few years ago at Leather Restoration.Recently, I noticed a small tear where some of the stitching had started to fail. Leather Restoration promptly repaired the cushion free of of charge, and had it ready for me within the week. Thanks for great experience!
