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October 2023 by Greg W
The sales manage, Bill, is extremely knowledgeable of all the products on the floor. He is also very patient, allowing me all the time I needed to try out different mattresses without interruption. But always available to answer any questions. Good experience all the way around! Felt like I got a good price too relative to the myriad of online mattress sellers.
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October 2023 by Kathy Kuhry
I couldn’t believe how quickly we found exactly what we were looking for at such a reasonable price! And the associate was friendly, really knowledgeable and knew the answers to our every question! Highly recommend!
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October 2023 by Maggie Dobyns
Dale was wonderful. Very knowledgeable about mattresses. Big investment but hopefully it will be worth it.
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September 2023 by Brandon Panka
Our experience was fantastic! Dale was a great salesman, he did a great job of running through all the options, was very friendly and informative. Prices seemed reasonable and solid products. Would definitely recommend.
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September 2023 by Shanda Johnson
The customer service I received was great. I would recommend anyone to visit if there looking for a new mattress.
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August 2023 by Matthew Vanselow
My experience at the Waukesha store was a pleasant one. I told the owner what I was looking for, and he promptly showed me a comfortable and economical mattress which fit the bill. I purchased the mattress, along with a platform frame—and I left satisfied. Dale made the entire process easy. If I am ever in the market for a new mattress, I will certainly return to Mattress Firm.
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August 2023 by Haley Erner
My husband and I came in looking to experience some mattresses for our new home and I cannot sing Dale’s praises enough for educating us, and asking us the right questions to get to the root of our needs and preferences to help us purchase the right mattress. We had plans to go elsewhere afterMattress Firm and walked out with a delivery date scheduled, excited to have our new bed delivered next week! Thank you Dale!
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August 2023 by Scott Gager
Dale was very helpful with regards to my needs. I came i. to pick up bed frame and looked at pillows(ended up purchasing one). I also looked at beds. Dale was knowledge and answered all my questions.
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August 2023 by Dick Masse
Very friendly, knowledgeable sales person. Very good value on the mattress I bought. I’m satisfied and would recommend MATTRESSFIRM.
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July 2023 by Mandy Rez
Dale was great- he took the time and reviewed all the options for mattresses with us. He wasn’t pushy and really helped us find the best mattresses for our family!
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June 2023 by The Ridge Homestead
Bill was very kind, professional and helpful. He really helped us narrow down our choice.
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April 2023 by jerry link
Very good service rep. Very helpful and explained everything to a tee.Would definitely recommend mattress firm Waukesha to anyone looking for this product.
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April 2023 by Braxton Brooks
Very knowledgeable...they helped get the right mattress for me and the financing options was not only quick but fantasticly affordable
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April 2023 by Rita Dietz
Really great experience today with Brad at the Waukesha Mattress Firm ! Helpful ,friendly, knowledgeable and funny ! Helped us choose a new mattress and bed frame . Honest answers and a great deal on a quality product. Arranged delivery to meet our schedule and made us feel appreciated for being a customer !
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March 2023 by Bryan Wygert
This was our second time buying from Mattress firm and importantly working with Dale. He is the primary reason we returned. He was extremely knowledgeable, giving us outstanding advice and helped us select the perfect mattress to fit the needs of our guest bedroom. He also provided measurements to ensure we picked the correct box springs height, he guided us on the decision to purchase a split box springs as well so it could fit up our stairs as well. He was polite and professional and an excellent representation of Mattress firm!
