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February 2024 by Rob Punzel
Great place.
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January 2024 by Tom Tierney
They must not want any business. I've sent emails and have left NUMEROUS voicemails concerning a couple of their products. If they won't respond to a simple inquiry, I can only imagine how difficult to get technical questions answered or warranty work performed. Definitely NOT a very responsive company. There are other choices out there....
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August 2023 by David Meservey
I love this place! Best customer service ever!
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July 2023 by Nathan Cunningham
I've purchased multiple MI handguards, enhanced nitride bolt carriers, qd scope mounts as well as titanium parts & accessories. Hands down the best Upper Receiver Rod available. Great build quality & design. Good prices and fast shipping when I ordered directly through their website. American made!
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July 2023 by Malcolm Vroom
Great customer service by far the best! They had an item on back order online so I went for it, and literally a day later were able to get it back in stock and ready for pickup! Outstanding products and helpful customer service I highly recommend!!
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April 2023 by Darksider7190
I have purchased multiple items from hanguards on my ar's and a scope mount recently for my ak. Everything is quality thus far.
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March 2023 by Pete G
Have dealt with Midwest Industries many times over the years. Always were consumate professionals.Customer service via phone or email has NEVER been an issue for myself. Very happy to continue to do business with MI.
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March 2023 by Richard B
Great and friendly people. Was able to help me right away. Got back to me in a timely manner as well. Great products as well.
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March 2023 by Pete G
Have dealt with Midwest Industries many times over the years. Always were consumate professionals.Customer service via phone or email has NEVER been an issue for myself. Very happy to continue to do business with MI.
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March 2023 by Richard B
Great and friendly people. Was able to help me right away. Got back to me in a timely manner as well. Great products as well.
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February 2023 by John Kurzawa
Talked to Sean today about an error I made on ordering for my Henry. He was prompt. Knew his Sh#t and took care of me like I was standing in the shop! This is a midwest business at its finest. They have the culture, name, and service that we can be proud of! And most of all a BAD A$$ product line. Thank you
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December 2022 by Jason Larner
Always had great customer service there, and they make great products and accessories.
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November 2022 by Donald Morris
Terrible customer service. Purchased a MW industries scope mount three weeks ago online, and tried to mount it. It was off by about 4 degrees the to the right and complete unusable. Reached out to their contact email twice, left three voicemails, still have yet to even hear anything from them. Figured an American made product would be better. Turns out, the Aliexpress copy that I’ve already received is much better. It’s straight, and holds a solid zero so far. Go ahead and save $100 and buy the knockoff
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October 2022 by Randall Stanaway
Among my favorite firearms and accessories. If you're fortunate enough to go into the showroom there are always a nice variety of firearms available and the level of service you receive will be top tier.
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August 2022 by Brian Smith
Most helpful people I have ever encountered at a store! Thank you!
