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February 2024 by L Enne
I'm a 61 year old woman who is not a do-it-yourselfer, lol, I was looking for a specific product and it was on the total opposite end of the building. One young man helped me find what I thought I was looking for but when I went to check it out the price was more than it was on my search. So another gentleman went and found the product for me and it was exactly what I was looking for. Home Depot is huge and totally overwhelming for someone like me but I have to say they have the most kind and helpful staff that I have run across in a long time?
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January 2024 by Vickie S.
Well organized store. It is laid out in a rational easy to navigate manner, the employees are helpful, the prices are reasonable.
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May 2023 by Jaime R.
Good selection of wood for interior and exterior repairs. You can find pretty much a little bit of everything here too. Good customer service 5/5
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November 2022 by Linda B.
Todays customer service experience is much different from a few years ago. But this place is still one of my favorites for selection and displays making it easy to navigate
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June 2022 by Loretta S.
I had ceiling tiles delivered and saw by the UPS notification that they had arrived. I spoke to Heidi about needing them to be updated as delivered in Home Depot's computer so I could pick them up ASAP, since I had a worker here ready to install them. Heidi was super helpful making it happen; called me back shortly to say I could pick them up. When I got to the service desk it was super busy with customers. When it was my turn, Barbara was very helpful and very polite with a crabby customer waiting behind me. Barbara and Heidi helped my carry out my order and provided excellent customer service. Thank you!
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November 2021 by Audrey G.
Down right rude employees who don't care about anything since they know that they could get away with anything cause of the pandemic that's going on right now. Tried to get help but apparently helping customers isn't a top priority at this particular location Guess it's time to move on to another location or a different home improvement chain
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April 2021 by Ar K.
We learned the hard way that Home Depot is NOT a good place to buy carpet. The problem is that Home Depot hires a lazy and incompetent contractor to install carpet. We waited over two months for our installation appointment. The day prior to the installation, they called and said they had to reschedule. Then when they showed up to our house, they brought the wrong carpet. I wasted a vacation day for this and we spent a lot of time clearing out our living room. Then we had to put everything back. We rescheduled and waited another two months. They gave us an arrival window of noon to 3:00. They didn't show up until 5:45. When they finally came, they said we had to reschedule because they didn't have enough time to do the installation. If they didn't have enough time, why did they come and bring all their tools in our house? Then they asked me to reschedule. I said no. Then they left my house and refused to install my carpet. I later found out that they lied to their boss and told him that we had an electrical problem in our living room. We did not have an electrical problem in our living room. They made this up because they are lazy pieces of shit and wanted to go home. It was very apparent that they didn't feel like doing the job and just wanted to take the rest of the day off. Again, I took a vacation day for this and we cleared out our living room. We had to put everything back again! Then we rescheduled again. Once again, the imbeciles showed up with the wrong carpet. This was a complete nightmare experience that stole time and money from us.
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March 2021 by Hughmongous 20
I love this place.
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February 2021 by Nick R.
Bought all new appliances. Fridge, oven, microwave, cooktop, washer and dryer. Paid for installation. The only thing they "installed" was the fridge. ( but pinched the water line so I had to pull it out and fix myself. Unhooked my oven and microwave and disposed of it, then said they couldn't install either. They did plug in dryer but broke exhaust vent, hooked up washer( well except for installing the water line) again had to Do myself. Simply refused to do cooktop, dishwasher, oven and microwave. But managed to scratch and ding both new oven and dishwasher before they left. Spent hrs with customer service blamed everything on Samsung. Finally get a tech he spends an entire minute saying everything is hooked up. It wasn't and that they didn't send him with right parts to replace dented surfaces and left. Simply put, sales people are uniformed liars, installation team and techs are useless, Customer service can't even type notes or relay proper information constantly trying to put blame on manufacture and me. Anyone else is better
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September 2020 by Anna W.
If I could I would give 0 stars. I have purchased major appliances and had it scheduled to be delivered. Driver called and started to scream that he could not find my home since it was in new subdivision. I said I could direct him but he kept yelling he can not find the address and I will have to reschedule. I tried to explain that I couldn't reschedule and needed refrigerator to store my food due to moving but could not get thru his screaming at me. I have never experienced someone yelling at me while trying to deliver the service. Please NEVER ever use Home Depot services. I am appalled with the behavior of the delivery driver, delivery agent and the store manager I delt with.
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July 2020 by Ted J.
Not the best place if you're concerned about physical distancing, but they have pretty much every item you're looking for the home. I have to say that the service is pretty good. If the guy doesn't know, they'll try to find someone who does. And their app is pretty good too. I was seeking gutter stuff, and I went to the app, and it showed me which aisle and bay its in. Worked great. just wear a mask and gloves while you're there if you're concerned of covid.
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November 2019 by Edward M.
I am constantly spending money here. The staff always are beyond helpful with any questions I have and more often than not they help me see any errors in my project and show me how to correct it before it happens. Great work to a very well working team.
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August 2019 by Andre M.
For this most part I have no issues with Home Depot. But they use a contractor Crew2 for their flooring and tile installs. Seeing they Crew2 represents Home Depot, I have to give them low marks because of that. If you are going to look for flooring or tile installed find a different contractor because Home Depot only uses Crew2 and below is why you should stay away from them. On 8/16/2019, I was scheduled to have my kitchen back splash replaced. They were slated to arrive at 8 am. The guy arrived on time, which was the only thing that went right that day. I was outside working in my yard when I saw the guy arrive. He started to back up my drive way and from that moment everything went wrong. As I stood to watch him to tell him I need to be able to get my car out of the driveway, I observed his driving skills. As I'm standing there watching the guy back up or try to I'm watching has he drives in my grass, almost knocks over a newly planted tree, and crush a few the other plants in my landscaping. Once he finally cleared my landscaping he just about crashes into my basketball goal. Once he was finally close enough to speak to I tell him what I needed to tell him about my car, and offer up a suggestion of how to part his "sprinter van". He says okay and continues to just park the van. I tell him again "if you turn around and pull straight in you would be able to put the nose of the van here, and have clear access to your back doors and the garage." This guy then gets back in his van, at this point I think he's about to turn the van around. Nope! He then makes a call to his office to complain about me. After being on the phone complaining for about 5 or more minutes, he then gets back out and says "lets see the job." I ask aren't you going to turn the van around? Where he was parked would of had him walking in my mulch beds to get out whatever he needed from the back of the van, and I didn't want my landscaping trampled. He then gets back in the van, (I thought to turn it around) turns to me and starts yelling at me, "I'VE WORKED FOR HOME DEPOT FOR 15 YEARS I DON'T NEED THIS CRAP!" then gets in his van and drives off. As he is yelling at me his office calls me and I pick up the phone hoping they can hear him yelling at me. They ask whats going on, I say your guy just left me house and I have no idea why. Now I spoke with a lady I'm assuming from their Milwaukee office but she was super nice and just as confused as I was. I explained to her what I wrote above and expressed to her I stayed calm the entire time. I didn't get mad or in a pissing match with the guy. She confirmed I seemed pretty calm and said she would do her best to get someone out there today to finish my project. At this point I'm still calm and still confused as to what just happened. All of this happened between 8:00 & 8:15 am. I was told I would get a call back once they know more. 10:30 am rolls around, I'm still waiting in my house because I think someone is coming. I call back to find out whats going on I get oh I'm working on it I'll let you know. 12:30 pm rolls around and I'm still waiting to find out what the heck is going to with my install. I call back I get I'm still working on it. Now I'm mad. I get told they can't come back out today and they will see what they can do and the earliest they can get me in and they will call me back once they know. Now 8/16/2019 is a Friday, and I had to use a day of vacation to be there for the install. I'm now mad at this point because they wasted my time and their guy had a stick up is butt for some reason. But also, no one can tell me what is happening. Every time I called I would get a we are working on it. By 4:00 pm that day 8 hours later they still had no idea what was going to happen, but "they are working on it." How long does it take to get someone to do my project? Why couldn't they just send they guy who left my project to switch jobs with someone else? All
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April 2019 by Terry P.
Been to the appliance department 3 times in the past month, to purchase a microwave. First time was a weekend, big mistake, left right away. Second time, a Wednesday afternoon. Waited 20 minutes for help, then left. 3rd time, and last, waited a half hour, back up was paved, but nobody came. If you're going to understaff why don't you schedule appointments?
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March 2019 by Fermin Delapaz
Very helpful staff