At Shopko Optical of Waukesha, WI, the team puts patients first and strives to provide comprehensive and personalized eye care. The eye doctor goes out of their way to make patients feel comfortable, answering all questions thoroughly. Customers praise the great customer service, with issues promptly addressed and resolved. Patients describe the experience as completely amazing, with thorough attention to personal eye concerns and a nice variety of affordable glasses. The eyewear team is courteous and offers a wide selection of options. Customers have highlighted the exceptional service provided by Douglas, the GMT at the Shopko Optical location on 1166 W. Sunset Drive suite F100 in Waukesha. Douglas has been described as amazing, helpful, and generous with his time, going above and beyond to assist customers, even staying past closing hours to repair glasses free of charge.
Went there a few weeks ago and they were very good I ordered glasses too almost 3 weeks ago and still haven't received them yet
December 2025
Great customer service they accommodated everything that I asked for! Highly recommended
May 2025
Douglas, the GMT at Shopko On 1166 W. Sunset Drive suite F100 Waukesha was just amazing. I couldn't tell you how helpful and generous with his time he was just wanted to give him a shout out thank you and have a good day.
