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July 2023 by Tamake T.
Terrible customer service. The owner is very unprofessional, to say the least. Run away as fast as you can!
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March 2023 by Brandon Montu
Didn't have what I needed in stock, but gave me the referrals we needed!
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September 2019 by Tracy W.
I have used Sign Synergy for several projects over the last year. They provided me with several creative ideas that I used and turned out amazing. They are very experienced in what they do and offered informative ideas and suggestions. I highly recommend them.
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March 2019 by Lawrence Robinson Jr.
Great company
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March 2018 by Koko Cooper
We have a great experience with Sign Synergy and love working with them!
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March 2018 by Ryan Siegler
Awesome service and great integrity! Rick was very helpful guiding me through the process of picking vehicle graphics for my business vehicles. Highly recommend!!!
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March 2017 by Jb
Horrible experience with Rick at Sign Synergy. I brought my commercial truck in to have them put on new graphics. The amount of graphics was not excessive, it took them 5 days to do a job, the last company in Madison did in 1 day. They were not equipped to do graphics on a commercial vehicle; they do not have the physical space or the know how to do a job professionally. When they returned the truck to me on day 5 the job was half done and I ended up having to drive around town for 2 days with one side of the truck completely unfinished. Needless to say I was embarrassed and highly agitated. I gave them one more chance to finish the truck, it took them another 6 hours and they were still not done. They completely messed up the large pin stripping around the sides and the back of the truck, they do not line up (see attached Photo). There were no apologies for the unfinished truck that they delivered to me, they were very defensive and highly unprofessional in how they handled the obvious mess they created. I ended up pulling the job before it was completed and took the truck over to the professionals at the WRAP SHOP down the street. Rob at the WRAP SHOP cleaned up the mess that Rick made as best as he could and finished applying the wrap to the front of the truck.
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June 2016 by Lars T.
Horrible experience with Rick at Sign Synergy. I brought my commercial truck in to have them put on new graphics. The amount of graphics was not excessive, it took them 5 days to do a job, the last company in Madison did in 1 day. They were not equipped to do graphics on a commercial vehicle; they do not have the physical space or the know how to do a job professionally. When they returned the truck to me on day 5 the job was half done and I ended up having to drive around town for 2 days with one side of the truck completely unfinished. Needless to say I was embarrassed and highly agitated. I gave them one more chance to finish the truck, it took them another 6 hours and they were still not done. They completely messed up the large pin stripping around the sides and the back of the truck, they do not line up (see attached Photo). There were no apologies for the unfinished truck that they delivered to me, they were very defensive and highly unprofessional in how they handled the obvious mess they created. I ended up pulling the job before it was completed and took the truck over to the professionals at the WRAP SHOP down the street. Rob at the WRAP SHOP cleaned up the mess that Rick made as best as he could and finished applying the wrap to the front of the truck.
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August 2013 by Brandie J.
At first meeting we had amazing customer service and the owner was very attentive. The logo we had on file couldn't be used so he was more than happy to create a new logo to match the one we have that could be blow up into the sign size we needed. Unfortunately it took forever for it to be made (months) and we aren't able to pick it up! Business hours are stated on door to be 8:30 am to 5:00 pm however when I show up at 1:30 no one is there. I called the number on the door and was told someone would be back at 3. Upon returning at 3:10 I was greeted again by a locked door with no one there. When calling the number back I was given the run around on why no one was there. From this experience I have discovered that Sign Synergy's time is apparently more valuable than the customers.
