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November 2023 by Mehrnaz Ahmadi
Everyone is nice and professional. They do a great job and I can’t see myself going anywhere else for haircuts. It helps that they are open late and they have online booking.Service: Haircut
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October 2023 by Allie Ladner
Shianna is great!! My daughter saw her for a clean up cut. She was so sweet! Thank you!Service: Haircut
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August 2023 by Wendy
My experience at Ecco in Waunakee has only been wonderful. I mostly see Cassidy and she is outstanding, and when she is off and I need to see another person I am still 100% satisfied. The staff is friendly, the salon is clean, and I always leave looking and feeling beautiful!Services: Haircut
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July 2023 by Kjerstin Bennett
I had an appointment for a root touch up in April, my hair is platinum blonde and the roots came out very orange. The stylist had to leave immediately after and couldn’t stay to fix it, we tried to schedule a date to fix it but she only had availability during weekdays which didn’t work with my very hectic work schedule. On my way out they had me pay 94$ despite completely botching my hair. After this appointment no one reached out to me or tried to follow up to fix this or figure anything out. My schedule became even more busy and I just ended up buying WOW hair powder to hide it until few weekends ago when I was in a wedding and we got our hair done at an Aveda salon in Green Bay, the stylist there noticed the botched dye job right away and asked me if I had tried to dye my hair at home… I explained what happened to her and she was pretty appalled and made me realize how messed up the situation actually was. After this my schedule became less hectic and I tried to reach back out to the salon, on the phone they told me that since it had been almost two months they wouldn’t fix it and I’d have to pay for a whole new appointment (even though I had already paid them 94$ to turn my roots orange). I called back and asked for them to just refund the 94$, they ultimately told me that it had been too long for them to refund me or fix my hair. I wasn’t notified of any policy when this initially happened, and the fact that they charged me to begin with after totally botching my hair is horrible practice. I didn’t even take any pictures, as I fully trusted them to resolve this issue.
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June 2023 by Kauhane Akiona-Ray
Amber is my stylist. It’s a first class haircut experience every time! I highly recommend her and the Ecco staff.Service: Haircut
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March 2023 by Jennifer S
Do Not get extensions at Ecco. I had a consult for extensions but not with the person doing my extensions. I went and ordered 22.5 inch extensions (2 boxes for $0000), and when I went to have them put in, they cut off 6 inches of the extensions because they couldn't blend them. I could have just purchased the 18-inch extensions for cheaper. They only used one box of extensions, so wasted money on two boxes (I did get the 2nd box back). Had my first application done, and I had strings and beads coming out. Management got me in the next day, and I sat for 4 hours while they placed them in again. They stayed in for 6 weeks. Nicole put them in again and did a color. Left dye on my skin (didn't use barrier cream). I had 3 rows of extensions (should only have 2 rows). 3rd row kept having problems, but I was told I did something wrong. Nope, Nicole wasn't supposed to have a 3rd row in my hair. After having them taken out because she didn't have time to fix them for 4 weeks. Had them placed again and had one row that the string broke and got charged $50 for 15 minutes of service to tie up a row that wasn't supposed to be there. This was just a joke and cost me $2800, and I didn't even have them in for 6 months. There was a lot more than that that happened and is too much to get into. I will say management was aware and did try to help resolve the problem and credited my account. However, the problem was with the stylist or so-called "expert." I found a better "expert " for much cheaper. The pictures are of the dye on my head and the crooked 3rd row extensions that weren't supposed to be placed at all and not below my occipital bone.
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February 2023 by whispree Griff
I had a wonderful experience getting my hair bleached out here by Roxie, she did a fabulous job. Very comfortable chairs when getting your hair rinsed and washed. Looking forward to going to back, they make you feel pampered for a fair price.
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February 2023 by Megan Fecht
Nicole is friendly and provided excellent service. I’m happy with my cut and styling. The salon is modern and clean. I look forward to returning for my next appointment.Service: Haircut
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January 2023 by Jackie
Dayton did an outstanding job on my hair! I was transitioning from a grown out blonde that was quite warm in tone and I was ready to finally go back to my ashy natural brown. She absolutely nailed it. I’ve been wanting cool/ashy tones for a while now and she was able to pull it off and exceeded my expectations. The cut she did on my hair came out amazing as well. She was personable and welcoming and made me feel comfortable in the salon. She told me what she was doing the entire time and never left me second guessing. On top of that, I feel like it’s very honest pricing and I appreciate that. After having hair I wasn’t a fan of for months I can confidently say I’m happy with my hair again all thanks to Dayton.This is the first and definitely not the last time I will be booking with her. I cannot recommend her enough. :)
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December 2022 by S Rev
My teen daughter asked for curtain bangs, face framing layers, and layers at the back and showed the inspiration picture. The hairdresser even asked if she wants the layers to look dramatic and since my daughter has long & thick hair, she said yes. The haircut she got was completely opposite of dramatic. It's subtle as can be. It's basically some face-framing layers that start 1 inch below the chin and back is pretty much just straight across (you can barely see any layering in the back). After the haircut I asked if the curtain bangs can be shorter (start at mid-ear or at below the ear) but the hairdresser said to leave it as is and I didn't want to argue. Not the look my daughter was going for.Service: Haircut
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December 2022 by mint spy
I had a great experience with this top notch salon today. As a hairdresser I have high expectations. Barbara exceeded them and provided the best haircut I have ever had. She has a customer for lifeService: Haircut
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December 2022 by Jaime L Redfern
Love Ecco Salon! I go to the Waunakee location and Cassidy did a great job! Beautiful salon!
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November 2022 by Jenn C
I absolutely love my stylist! They also have a nice waiting area. Everyone is super friendly!
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October 2022 by Flere Bear
Finally found a place close to home that I can book online, doesn’t cost a fortune, has flexible scheduling and good stylists. My daughter and I are both looking forward to our next appointments.
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October 2022 by Gene Majewski
Having just recently relocated to WI I was fortunate to find Ecco Salon in Waunakee and Nicole to cut and style my hair. That can be difficult task finding someone to do that to your liking.I will be a regular customer in the future.Gene MajewskiServices: Hairstyling
