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November 2023 by Brad Foster
Update (11/9/2023): Happily, I found out that there is at least one employee - Ronnel (sp?) from the bank formerly known as State Bank of Cross Plains. He was great when I stopped in and we got my expired card taken care of - thank you, Ronnell! He went a long way in improving my feelings about LakeRidge.I loved State Bank of Cross Plains but ever since Lake Ridge took it over, it's been an unpleasant experience. Staff are consistently rude, cold and condescending towards me. I never received my new card since the other is now expired. I will have to chase them down yet again so I don't get charged extra fees or penalties for declined charges on my stored card.
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March 2023 by Gehrig Lawton
Really great customer service, there services are not up to par with what we are used to getting.
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June 2022 by A. S.
Great hometown Bank! The service is always phenomenal and I couldn't image banking anywhere but State Bank!
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May 2020 by Bill Kennedy
George O. is very professional and a true business partner with our banking needs.
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January 2020 by Don Brausen
I use State Bank of Cross Plains - Waunakee personally and for work. Every employee that I have ever interacted with has been fantastic. There is a warm welcome each time I enter the building. I am looking forward to my visit today!
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September 2019 by john doe
Berry rude tellers
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March 2018 by Mike R.
Since the purchase by State Bank of Cross Plains the service has improved and the knowledge base and expanded but the rates are still not the best you'll find
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November 2017 by thomas kvamme
Have been with SBCP for over 20 years. best service everyone calls me by my name if I have a problem there right on it.All my mortgages are there Have tried dealing with other banks aways come back to SBCP.
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June 2016 by Jedidiah Carosaari
State Bank of Cross Plains is a small bank with individualized customer service- the very best bank customer service I have ever received. I live overseas, and they constantly accommodate me and assist me, as if I were there in person. I can not think of a finer bank.
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October 2013 by Jim Moody
This bank use to have great customer service, that is no longer the case. Decided to go elsewhere.
