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October 2023 by Tim McMahon
Alex at the Waunakee store was awesome. He stayed late, made several calls to his customer service line, and made every attempt to solve my problem. Awesome customer service.
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October 2023 by Jeff &Tracy Halverson
Andrew stayed late to help us with an issue with my phone. I ended up needing a new phone and he was so helpful and kind.
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September 2023 by Tonya Schmidt
Amy who works on weekends from the Cross Plains store was simply amazing to work with. She was very patient with my husband who asks a lot of questions and kept us laughing through the entire new phone process. She’s a gem!
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September 2023 by William Tygum
Go ask for Andrew P. He was great to work with! Short wait time, and courteous professional staff. Highly recommend.
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August 2023 by Jessica Schumacher
knowledgeable staff and very fast and excellent service! Highly recommend!
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June 2023 by Tyler Johnson
Awesome service!!! Had two issues that needed help in one week. Staff was absolutely amazing both times.
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April 2023 by Lynn Beaudoin
I was traveling a couple days ago and started having issues with my connection. I Googled the closest U.S. Cellular and asked for them to help. Katie was very personable and helped solve my problem. I really appreciated the attention even though I was not purchasing anything. It's scary driving when you can't make a call.
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March 2023 by Brian Rasmussen
Maddy and Michael were very helpful and provided great customer service. I didn't feel rushed or like an inconvenience. I will definitely be back to the Waunakee store for my next upgrade!
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February 2023 by Jacob Shin
Katie absolutely made my day. My girlfriend needed a new phone and it was the best customer service I’ve ever had at US Cellular and 3 of my friends work at the auk branch! I will only be coming here from now on she is a goddam rockstar.
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February 2023 by Bethany Pitz
Best customer service I’ve had in a cell store! Nas made the whole thing super easy for me! I walked out with an added line, new phone and everything converted from one phone to the other, and a smile! Thank you Nas!
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December 2022 by Joy Knoch
Mandy and Wendy did a fantastic job. I came in with a number of phones all needing something different. They where very patient and helpful.
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December 2022 by Linda Stamm
Nico has been working with me for the last 2 hours…. Has done a fantastic job… was very impressive with his knowledge of the equipment…. Thanks to him l’m no longer thinking about killing myself!!! Left spectrum after so many dropped calls… happy to be back!
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November 2022 by Olivia Ripp
Maddy was very helpful with everything that we needed help with! She was very good at doing many jobs at once while getting them all done in a decent amount of time. She not only does it quickly but makes it fun while sitting there. She was also the only one working and try to get everybody done and worked with as soon as possible. Highly recommend going to her when you need help with anything!! She’s the G!!!
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October 2022 by Erika Linzner
Had the best experience at the US Cellular in Waunakee. Shawn B. was polite, knowledgeable and efficient. We needed to transfer 3 lines from a corporate plan and he made the process painless!
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October 2022 by Lori Harrenstein
Michael was very helpful. He answered our questions thoroughly on the phone and then in person in the store as well. We were eligible and changed plans from options given. Very friendly quick service. Thank You!!!