King Storage offers a variety of storage units, including the only units within Waupaca city limits at their second facility on Ware Street. Customers appreciate the accessibility and well-maintained property, with snow plowing ensuring easy access year-round. However, some mention that if payments are even slightly late, units are double locked, and unlocking can take some time. Prices have increased over time, which some customers find less favorable. Many customers have stored items at King Storage multiple times and report no issues with the units or communication. The units generally meet expectations, though some note that the light fixtures in the units are often non-functional or hard to reach, which is not a major concern for them. The business makes it easy to set up storage online or by phone, with options for auto pay. Nonetheless, some customers experience billing issues, such as being charged an extra fee for credit card payments despite assurances that no fee applies for auto pay. Efforts to resolve these issues have been unsuccessful for some. Overall, King Storage is praised for its ease of use, friendly service, and convenient digital processes. While there are minor concerns about late lockouts and billing discrepancies, most customers find the storage units reliable and the staff responsive.
Great experience! They take good care of their customers. 10 out of 10!!!
September 2025
All representatives were very polite and informative.
August 2025
The rental process was simple and efficient online. King storage had quick response to request. I appreciate the lock and key provided, and clean conveniently located storage unit.
