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January 2024 by Ellen
Matthews Tire team was amazing in assisting me with my vehicle. Their service and knowledge were 5 star plus. I highly recommend them.
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January 2024 by Bruce Worzellla
Great service and personal, thanks Chris and Nate
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November 2023 by Andy Gio
Had an oil change done on a Hyundai Santa Fe, 3 weeks later a Check Engine Light popped up for a timing issue (not an oil light) and I immediately took it to a dealership, who told me the car had no oil because someone left the oil filter gasket off. I called Matthews with the news, who told me the dealership was lying, that the tech who changed my oil was very experienced and could not make that mistake (assuming the gasket comes already mounted on the filter with these cars which I learned later it does not), and that I should have taken any problems to Matthews first so it's not their problem. The dealership, which had no reason to lie, cited metal shavings from running the engine without oil.2 non-Matthews oil changes and 7,000 miles later (108,000) the engine seized without warning, for a complete loss. In Matthews' defense this is not unheard of for Hyundais, but I can't imagine allowing it to run without oil did the engine any favors and Matthews simply made bad excuses instead of standing behind their work or even bringing it back in to look at it.I'll never be back of course, but if you do I advise verifying their work and asking for the old parts. And by the way if you have any concerns about your oil, mail it off for testing, $50 is cheaper than a new engine.
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November 2023 by John James
Not just a tire store. Full service repair done quickly and professionally.
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November 2023 by Andrea Retzki
They are always very friendly, helpful, and honest. I wouldn’t feel comfortable going anywhere else!
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November 2023 by Joe Udoni
Great service. Quick and easy to work with.
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November 2023 by Carol Hutchison
Matthews in Waupaca are the experts you need to get you vehicle back on the road. The brands they sell are awesome. I was on the road yesterday icy roads in Appleton and all highways. First time experience with my new tires. Not once when applying my brake did my vehicle slide. Thank you Matthews for steering me in the right choice of tires for my car.
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September 2023 by Craig Melgaard
High quality service and very accommodating.Services: Tires
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September 2023 by Trista Lind
Always good customer service from Nathan and the crew. But left and my car was shaking 10 times worse than what it did when I brought it in ?Services: General repairs & maintenance
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September 2023 by Chris Rausch
Service prompt enough however being charged 64$ for a simple tire warranty change mount and balance is rediculous. Not satisfied for being charged excessive ammount after 2 months. Shows company does not stand by products or installation. 64$ for mounting and balancing 1 tire without having to take tire off or put on vehicle is obsurd
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August 2023 by Michael Magallanes
Over priced, want 4 Yokohama off-road tires quoted 1685$ mounted went to discount tire in Oshkosh paid 890 out the door.
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July 2023 by Christopher Villegas
I got a flat in the middle of Wisconsin about 20 min outside of Waupaca. I called up some friends that live in the neighborhood and they immediately recommended Matthews Tire as they’ve been taking their cars here for years.I rolled in an hour before closing and they got my car in rotation. Unfortunately there were 4 cars in front of me so it had to stay overnight. My car was complete by 10am the next day. The staff here were pleasant to work with and they took really good care of my car!! If you’re stranded or live in the area, I’d highly recommend bringing your business here! If you get to talk to Brian, he’ll take good care of you!
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June 2023 by Nancy S.
We were traveling through Waupaca area on vacation. Stopped in at Matthews with a slow leak in my tire. $48 dollars later they plugged it it that seamed pretty pricey to me. The other issue I have is I was preparing for the worst and checked on tire prices in the event I may have to replace some tires. Matthews tire was $600 more for 4 identical tires.I checked Pomps,and a local shop and the Chevy dealership. Buyer beware of Matthews Tire Shop. Sad a local business would cheat you out of that much money.
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June 2023 by Jackie Trzebiatowski
I anyways get great service at Matthew's. The are all very professional. I appreciate great service in our community!
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June 2023 by christine derezinski
My brake pedal was acting funny and they were able to get me in and diagnose the problem. Got my car back the next day. The dealership was scheduling a week out.
