O'Reilly Auto Parts store #2397 in Waupaca, Wisconsin, offers a wide selection of parts, tools, and accessories to meet various automotive needs. Located at 835 West Fulton Street, the store provides helpful services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. They also resurface brake rotors and drums and build hydraulic hoses, making it a full-service destination for car enthusiasts and everyday drivers alike. Staff at this location are known for their helpfulness, knowledge, and passion for vehicles. Customers appreciate that the employees go beyond just selling parts—they offer suggestions and assistance, often helping customers find the right parts even with minimal information. Many reviewers highlight the staff’s friendly attitude and willingness to help, with some customers sharing stories of staff guiding them through repairs or diagnosing issues, which boosted their confidence and saved them money. While prices are generally acceptable, some customers note that they can find better deals online, such as on Amazon. The store also offers a free Loaner Tool program, allowing customers to borrow tools for projects with a refundable deposit. Overall, the Waupaca O'Reilly store is praised for its extensive inventory, knowledgeable staff, and excellent customer service, making it a trusted place for automotive parts and assistance in the area.
I just visited O'Reilly in Waupaca and had a Great experience. PATRICIA the store manager helped me pick out the right headlamp for my wife's 2017 Escape. She even installed for me.What Great service!Thanks Again!
March 2026
Love this place! Their customer service is excellent. They have a lot of parts in the store, but if they don't have what you need, they do their best to get them for you.
March 2026
Placed order online. Friendly people very helpful. Highly recommend
