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October 2025 by Julie Kay
I am always amazed by the pharmacy staff. They keep it all together and are always busy! All staff is helpful. It was easy to get help at the cosmetic counter. It's convenient to shop.
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February 2025 by Katie Ann
Usually go during off-peak hours to avoid long lines.. when there are long lines outside, it is quicker to run inside.
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September 2024 by Sue Mcnellis
Waited 23 minutes on hold with Waupaca Walgreens for a pharmacist. When I asked about why my 90 day prescription only gave me 53 pills, she indicated she didn’t know why and proceeded to give me several guesses which made absolutely no sense. She ended by saying “I can’t take them back” what??
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August 2024 by Shawn Enders - Collins
I have been a loyal customer for 50 years. I have always received the best customer service.
The pharmacy is fantastic! So knowledgeable and professional!
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August 2024 by Vicki Mitchell
I'd give it neg stars if I could. I had a script faxed in and received a call saying they couldn't fill it because my secondary insurance couldn't be billed but my primary covers it. What if this was a life saving medication or maybe I was paying out of pocket. It was prescribed for a reason...for my health! Seriously THE worst pharmacy in our country.
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June 2024 by Miss Lyndsey
One would think that a company that makes millions of dollars would have a better system in place for medication.
I USED to get calls when my medication was ready, now I get automated ones. Then I show up, and my prescription isn't even ready. And they don't even have a proper record of what prescription they should be filling.
Got the same prescription filled 2 times in 2 weeks, because they insisted that it was the one that I needed despite telling them the one I needed.
I got told to use the app, and my prescription don't show up on there..... I call to get that problem fixed and apparently nobody has any idea how to do anything.
And instead of getting me someone who did, I just got passed between person to person on the phone.
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March 2024 by Gina Sutherland
Always very happy. All smiles!
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January 2024 by R B
Inconsiderate employees at the registers. There's a whole line of ppl waiting and they're talking to one lady about her whole life. I shouldn't have to waste my time waiting for my medicine while they're chit chatting like old friends. Extremely unprofessional and rude customer service.
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December 2023 by B G
The staff work efficiently and are friendly. It gets really busy as school lets out, so plan to wait if you go then. I think an expansion of the pharmacy inside the store & added technicians would help.
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October 2022 by Sharon Anton
I just got off the phone with the pharmacist. Picked up my husbands insulin, the box says specifically
to dispense in sealed box. I got 3 pens in a BAGGIE! I paid the same for the 3 pens as I usually do for a box of 5. Who knows if the pens were tampered with. When I asked the pharmacist that he said I would just have to trust him. Needless to say I am not going to be using them in the future.?
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June 2022 by Heidi Taylor
Waupaca Walgreens closes at 6 o’clock (I know this) by the time I drove from Amherst and then waited in line for 10 minutes for this out of state car to get done with whatever they were doing. I was pulling forward after the car drove off and they pulled the shade and put the no pharmacist on duty sign in the window! I was in line before 6 o’clock there was no other cars behind me they totally could have handed me my prescriptions. The reason I didn’t go into the store is because I had a very tired three year old in the car I thought the drive-through would’ve been the best option obviously not! Pretty disappointed….hey Walgreens ,reimburse me the gas money I completely wasted!
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November 2021 by Travis H
Fast service from a knowledgeable staff.
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September 2021 by Maurine M.
This store is extremely overpriced. The pharmacy is severely understaffed. (Read: wait times are ALWAYS 20/35 minutes no matter if you're at the drive up or go inside.) Covid testing drive thru- make sure you are in the land closest to the building. They WILL NOT serve you in the other land. I waited 25 minutes to find this out. So heed my advice. I did not see it written anywhere. I double checked the instructions. There are no signs at the store. Three stars for photo and drive up pick up NON PHARMACY -- extremely great, quick service!
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September 2021 by T H
Fast service from a knowledgeable staff.
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July 2021 by Google user
Wonderful staff that work very hard to satisfy customer needs while addressing the needs of a vastly changed world.
