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April 2023 by Josh
Wife did taxes on TurboTax, we didnt think the numbers seemed right so we explained it to this location when setting our appointment. While waiting in the lobby (receptionist and manager present) stated again that we were looking to see if they could get us better numbers than TurboTax, if not we would just submit ourselves as we normally do. The lady that did our taxes was very pleasant to work with, but ended up with the same numbers my wife did on TurboTax, so we thanked her for trying but said we would just submit what we had already rather than loose out on an additional $250-300 h&r block fee which would put us negative for the year. The manager storms in in an extremely rude manner pressing that we still need to pay a $100 sitting fee and that "we are not going to just come in and take her work for ourselves". Mind you, we had already shown them what we did and that we already came to the same numbers. Will never return due to the extremely rude manager, i was customer service quality for a fortune 30 and fortune 300 company, and do not tolorate rudeness like that.
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March 2023 by Tank Arries
Love block but not the app
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April 2022 by robin Gardner
Ken was friendly and informative. I will definitely request him for my taxes next year.
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April 2022 by Karin Spanbauer
I trust H&R Block completing my taxes.
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February 2022 by C& K
Bad service had drivers license in hand and still spelled last name wrong they don't pay attention to what they are doing except for collecting the 187.00 fee ,they sure pay attention to that H&R block sucks. Never again......say bye......O STARS......BEWARE.....Go ELSEWHERE!!!!!!
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May 2021 by Bill L.
Friendly staff to get the dreaded job done lol
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April 2021 by Erik Shaefer
I have always had a great experience having my tax needs taken care of with H & R Block! My preparer is always fast and professional! I've been having the same person do mine for 6 years now and am always happy!
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April 2021 by Diddler Dan
Friendly staff. Years of experience.
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March 2021 by Mike Paschke
Great service, professional staff.
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January 2021 by John Kennelly
I have seen Mary Moe for the last 4 years, and she is awesome! I am in the National Guard of another state and she knows exactly what to do and how to fix the issues that come up with multiple W2's and military tax returns. I highly recommend her and the Waupun H&R Block.
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August 2020 by John “FullThrottle5.0_HD110” Kennelly
I have seen Mary Moe for the last 4 years, and she is awesome! I am in the National Guard of another state and she knows exactly what to do and how to fix the issues that come up with multiple W2's and military tax returns. I highly recommend her and the Waupun H&R Block.
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August 2020 by James Iverson
I don't want to even try to do my own taxes. I'd rather pay and have you guys take care of them for me.
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August 2020 by Jeff Schmidt
Marsha Schaub is the reason we returned this year and is the reason we will return next year. She is exceptional.
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August 2020 by Kevin Hutchison
Mary Moe has taken care of us for many years and she will hopefully continue to take care of us in the future.
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August 2020 by Tom Myers
Very nice and professional people
