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January 2026 by Wanda
Dakota was so helpful in helping me resolve a phone issue. I was very pleased with the service. Thumbs up
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September 2025 by Michael Lasee
Was not happy how Cellcom handled the outage. When we switched to another provider, we contacted Cellcom to switch numbers. It took three days to process request so we were billed for another full month of service. They even sent us a letter acknowledging that request was made before new billing period. They were absolute jerks about the whole situation and basically said pay it or see you in court. I will never go back to Cellcom.
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September 2025 by aaron miskowiak
Loyal customer for over 20 years and the compensation they offered for their outage was an absolute insult and completely pathetic
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July 2025 by Joshua
One of the best cell phone companies to do business with. Excellent customer care, quality service, and a very knowledgeable staff.
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March 2025 by Ryan Shilts
Stopped in looking to learn about eSim and international usage. The individual who helped me helped with all the info I was looking for and which phones were able to do what I needed. Above all, he did not try to up sell me, and was honest about ways to go about getting what I need done. Greatly appreciated!
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January 2025 by Goober Gambino
Very helpful
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October 2024 by Carol Beckland
Very helpful.
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July 2024 by caylee Jensen
So extremely frustrated by cellcom and their loyalty program. It was 3 years ago that my father made my brother and I an authorized person on our account. For many years I took care of the bill month to month. My brother then tried to bundle his internet and phone bill together at xfinity on 5/20. This is when we quickly learned that cellcom can not legally give their numbers to Verizon or xfinity after several months of telling us the “transport” was complete. This created urgency for me to get my line transferred on 6/19 before the billing cycle ended. We then receive a refund for 13$ in our father’s name after several conversations that he was deceased- so of course can’t be cashed. After our unfaithfulness to the fact that the phones were not actually canceled, we can continue to call the number and get a “this phone is not in service message”.
It does not stop there we then get a July bill stating an outstanding balance. When my brother calls to have me authorized the loyalty line continues to accidentally disconnect us.
As this has all been hard enough on us the customer service we received once they knew we were transferring to other carriers was HORRIBLE. I would not recommend them to others at all especially if you don’t plan to stay in the area because the phone number I thought was going to be my forever number ended up being temporary and the customer service around the transferring of number was absolutely terrible. ( lying about the transfer going through, an additional bill and telling us our lines were not cancelled.)
Sorry this has nothing to do with this location but I would love an opportunity to speak with someone who can actually help and not constantly provide invalid data
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June 2024 by Mike Hedrick
ok a nut house.
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June 2024 by Jill Preston
I really, really love this place! The people who work here are very helpful and knowledgable! I definitely recommend Cellcom because it’s great!
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April 2024 by Christina Sessions
Top notch. Very honest and upright. I changed after being with same carrier since cellphone became a thing to cellcom and don't regret at all
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March 2024 by Jenna
Justin was extremely helpful and patient with my service and phone number transfer. I was in and out in a little less than an hour. Walked out with same number but new provider. Very pleased. Thank you, Justin!
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March 2024 by Ttom Gast
Had a malfunctioning phone . They took care of it in a prompt, professional manner .
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November 2023 by zach tesch
Lost 90% of my text message photos after transferring my data and wiping the old phone. There response was we can’t help you and you should figure on your out on my own. I have been a customer here for 10 years and would not recommend them to anyone.
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November 2023 by Lori Hanson
I had some issues with my phone and Christie took care of everything.She was able to remove apps that I couldn't get rid of since I left work. She is amazing.
