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December 2023 by Jr Gunderson
Absolutely efficient service and great staff. 4 tire switch out for winter in and out in 30 minutes. Superb service and always staffed.
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November 2023 by Kao V.
We were out and about in the country roads when my husband said that his tires were deflating. We had just put air in the tires that morning. The tires were less than 3 months old. Our only guess was that the rims were the culprit. I started Googling wheel shops in the area. We were in Granton and there wasn't any shops that carried wheels. Lot of places were available just for online ordering. We were heading towards home when I stumbled on the Discount Tires website.When we walked into the establishment, we were acknowledged immediately. After welcoming us in, the sales person took us to his computer, and started typing away our needs. He found us the correct wheel size, compared a few for us, and really allowed us to choose what we want without overselling us anything. What we purchased was at our price range and we are very satisfied with the wheel we selected.Within a few minutes, our keys were taken and we saw our truck being moved into the garage to have the work done. It only took an hour, maybe?The shop is clean. So was the bathroom. The maintenance guy came inside a few times to follow up with us. I would definitely recommend this establishment for your tires and wheel needs. The customer service was impeccable!
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November 2023 by Scott J.
These guys know tires . They do amazing job . They have high quality workmanship. They go above and beyond.
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November 2023 by Taylor Dorsey
While the place is always packed, staff are extremely courteous and don’t rush people in and out. They don’t talk down to people and always answer any/ all questions you may have. Pricing is competitive and additional services that get included in tire purchases are nice as well. Definitely recommend this location - though you might want to book appointments online, in advance, to make sure you can get your needed work done on the day you’re hoping for.
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November 2023 by Bob Hupp
Best tire retailer hands down! Great quality tire service. Knowledgeable and friendly customer support.
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November 2023 by Jordan Kuphal
Amazing customer service! I believe Tyler was the one who helped me. I liked that he pulled up comparisons of the tires I was considering and the ones that he recommended and took the time to go through that with me. I also like that they had seating with windows that I could watch as they worked on my car. It took less than an hour so I highly recommend coming here if you don’t have a lot of time.
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November 2023 by Tricia Robinson
We drove to Wausau last week in an absolute downpour, so grateful that we had purchased 4 brand new tires the week before from the Rhinelander area. We arrived at our destination to find that one of those brand new tires was as flat as a pancake.Thankfully we were within walking distance of Discount Tire. We were greeted by Aric who was reassuring, kind and considerate. He said if they were able to repair the tire they would and get us safely back on the road. And indeed they did! Casey repaired the tire in no time.While in the waiting area I noticed each of their customers being treated with the very same kindness and consideration. Their communication skills and workmanship are impeccable.Thank you Wausau Discount Tire! We appreciate you!
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November 2023 by Matt W.
Out of any place to go in wausau, discount tire had the most amount of tires in stock and the shortest lead time. I have gotten tires put on a ton of vehicles and trailers and none of those experiences came close to how amazing this one was. Tyler talked through all of the options and gave me an expert opinion for what to get. He was extremely informative and helpful. The service side was a little less than an hour and I had no appointment so that alone was impressive. I would recommend discount tire in wausau and tyler to anyone!
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September 2023 by Shelby Hass
I had a GREAT experience with Discount Tire tonight. Was on my way to Wausau and ended up getting a flat tire on the way. I put in my roadside assistance request through my insurance providers app and they promptly called me. At first I was going to have it taken somewhere else, but thought about the fact that I needed new tires before this winter anyway. I remembered that a friend of mine had a good experience with Discount Tire, so I decided to give them a call while waiting for the tow truck, and they told me I could bring my vehicle there and leave it overnight until I could talk to them more tomorrow. The tow truck arrived (side note that the tow truck company/worker was also super awesome, showed up way quicker than expected, very friendly) and got me and my car to Discount Tire. When I arrived there, Branden who I had spoke with on the phone at Discount Tire came over and talked to me, and ended up offering for them to change the tires right then and there, mind you this was towards the end of the day already. So, I ended up with my new tires within hours after getting the flat, and still made it the movie I was on my way to Wausau for. Didn't have to worry about how I was getting home that night or to work the next day, etc. I was very impressed by the whole thing and couldn't be more thankful for them being so great about it all and getting it done so quickly. Highly recommend!
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September 2023 by Bianca Rose
Have to give these guys a good review they literally did an amazing job great costumer service really. I had a nail in my tire they got it out and answered all my questions. Thanks again!
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September 2023 by Zee C
Definitely my #1 go to place for tires. Excellent customer service. Price matching. Welcoming environment and plenty of restaurants nearby to eat at while waiting for your tires.
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August 2023 by A
I was traveling and had a tire blow out. I called several tire places in the area and Discount Tire was able to get me in immediately. Tyler was professional and got me right back on the road! Thank you for the great customer service
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June 2023 by Dan Schneider
Top notch service!! Tyler and his asst. Manager have been great guys to work with. I have bought tires for 3 different vehicles and will be doing 2 more soon. Just had my daughter get a blow out 300 miles away, Tyler called up the store up where she's at and the customer service between locations and us was phenomenal and no shenanigans. I feel confident going forward that they have my families best interest in mind when we walk through the door.
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June 2023 by K S
First, appreciate that they actually answer their phone & have timely response time. Wonderful & friendly customer service! Very fast turn around time on services. Lastly, affordable & competitive pricing. Totally suggest!
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June 2023 by Ian Reese
One of our work trucks got a flat tire on a job site. I brought it in, and Aric and his team had it replaced in under an hour. Great work and great service!