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August 2024 by mike schaper
Recently working in Wausau and had overheat problems with my truck that where a nightmare to diagnose. Being former technicians we tried fixing ourselves but got to be too much for us on the road. Griesbach treated us very well and got to our vehicle right away. They where straight forward and helped us in a pinch!
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August 2024 by Todd Poppe
Had a breakdown while traveling through the area. My problem was quickly diagnosed and repaired. Extremely friendly staff and very fair pricing for the job. Very satisfied first time customer and highly recommend them.
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August 2024 by Vicki Massey
Absolutely thrilled with the service! I'd had my car in more than one shop, over the course of a year and a half....including the dealership where I purchased it...trying to resolve an intermittent and loud brake noise issue. No one could figure out what was happening..I took a friend's advice and went to Griesbach Auto....Brian, the manager, listened carefully to the details, and said he thought he knew what it might be. He got parts, gave me a very nice loaner car, and had it fixed within the day. I'm ecstatic to say it is finally fixed! Great service, great, knowledgeable staff, and reasonable prices. I also appreciate their full and complete vehicle analysis, which alerts customers as to what maintenance may be due in the future, without any pressure. I just can't be more pleased with Griesbach Auto!
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August 2024 by Sharon Paar
We are always happy and 100% satisfied when we bring our vehicle to Griesbach Auto Service Wausau.
Brian is very helpful when making an appointment for us that works for us.
Thank you for the great service that we receive and depend on.
Thomas P. Paar
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July 2024 by Caitlin Johnson
Brian and his team have been incredible in assisting me with all of the knowledge I needed about my vehicle, and all of the work they have done on it.
I recently got into a pretty bad fender/tire accident, I have never gotten into an accident before and Brian was so patient and kind throughout the whole entire process. They completed a lot of maintenance for such an affordable price!
Moving forward - I will only have my family come to Griesbach in the future for any type of internal vehicle work. I couldn’t have asked for a more patient, kind, affordable, and friendly service.
Brian - thank you so much for being so kind and generous towards me throughout this chaotic and challenging time. People like you make it a bit easier to focus on the bright side of things in times like this.
An incredible establishment filled with even better people.
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June 2024 by Matt Hoenecke
Timely service with excellent customer focus. They do a great job of identifying issues with vehicles BEFORE they become a problem. Highly recommend Griesbach Auto especially if you're looking for a mechanic who will give it to you straight.
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June 2024 by Jackie R
I called and was able to schedule my A/C diagnostic next day. Parts were ordered and arrived the following day and work was done immediately. They even gave me a loaner car while my car was being serviced. Great communication and would definitely recommend!
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May 2024 by Kolten Craft
Scammers. Stay away from this place. I thought since I knew the owners of this shop to be kind people that my car would be in good hands in this shop. It turns out that the mechanics that work in this store like to charge people who don’t know better for parts that they don’t need. Needed window actuator set and oil change. Left with entirely all new parts for the window system including the window, which definitely was not needed and I know this because took off the door panel and looked. All that was needed really was the clip that holds the window on the track. Also engine started knocking not even 5 miles after driving after the oil change. Took it back because the location is close to where I live and through out a weeks process they changed some wiring which is apparently why the engine was knocking? Ok sure. But then they said there was an error code for the turbo and they said they will change it and if it doesn’t go away they will not charge us. They put it in and the error did not go away and charged for it anyway saying “they forgot that they couldn’t return this part”. Absolutely and entirely disgusted that any person would treat another person like this. This is all at the location on Stewart ave in Wausau. A man name Brian Small runs the location as manager and counter clerk. Do not go here!
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May 2024 by Jerika Clendenning
Scammers. Made me pay for a part that didn’t even fix the problem because they “forgot” they couldn’t return it. Also apparently you NEED a brand new window when the problem is in the motor. This was not the first time they scammed me. Highly suggest you avoid the headache of dealing with this place. Also not professional at all hanging up on a paying customer. Stay away.
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April 2024 by Gary Klein
It was a pressure to meet them I just moved here from the East coast. I got one quote for $414.00 Dollars for buying a battery and installed that's nuts they did it all within 25 minutes for $277.00 .
From here on out I will return to them great service and friendly people ?.
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April 2024 by Greg Vaughan
Fast and fair service. They addressed my problem and made honest, reasonable suggestions for needed future work.
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April 2024 by Paul Grewe
Experience tells me I can trust the advice they offer, and the quality of work is good.
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March 2024 by Caitlin G
Brian was very kind and took the time to explain issues to me about my vehicle when I didn't understand. I like that they gave me options for products to give me the option of different price rates as well that fit my financial budget. Great experience overall and definitely recommend!
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March 2024 by Don Blair
Quality service and I'm always treated like they would like to see me return.
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January 2024 by Sasha Oberbeck
Fast service, good prices, polite team members, and a great job fixing my car. So glad my local family members recommended this place to me.
