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September 2023 by Frank M.
I usually had good experiences there and they helped me in a pinch before so I don't mind higher pricing, especially now with costs rising out of hand. But, they said they didn't know if they could do a drain and fill with filter replacement for auto 2012 passat and they said I had to take it in to see if they could. I did and they called me saying they could do it. Great, the dealer charges about 500 and I could do ot myself for under 339. Service advisor said it would be over 1000 dollars and if I didn't want it that I pay 85 for them telling me what a ridiculous, twice as much as VW dealer would charge. They had my car so I paid the 85 and want them to know they lost a customer for now unless something happens. Why did I not be told 85 bucks just to see if they can do a job?
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August 2023 by Pauline Bruss
I was appreciative that they could accommodate me when I had a dead battery on the same day it died. While there, they also did an oil change. I have been using them to service my car & have been satisfied with their work. Pricing....no clue on how they compare but I am sure there will be higher & lower prices among all the service places. Sometimes you just need to get the job done and they have been accommodating. I hope I can trust they are giving me fair pricing.Services: Auto battery replacement
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August 2023 by Scott Cloudy
Great shop. Brian is a star! Went above and beyond. Justin did a great job on the car.I was impressed beyond belief at the service I received!Services: General repairs & maintenance
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August 2023 by Olivia Addison
Great people and service, buffed my headlights along with the service provided. Always thorough with my car report!Services: Auto battery replacement
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July 2023 by Nathan Naab
Very fair pricing and was able to get my vehicle done the very next day! Will be using them again.Services: Tires
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June 2023 by Mark Johnson
This place is expensive. Good service, but found the same repairs for 50% cheaper from another decent sized repair shop. I took 3 vehicles here and spent about $1000 on repairs. The last vehicle I did not do the repairs recommended due to cost and it was almost $100 charge just for the inspection. Over the phone I was led to believe that they would call me before incurring costs. Good service, but not remotely competitive pricing. I’m going elsewhere in the future.
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June 2023 by Heather Janes
Absolutely - Griesbach will be getting all calls for any future auto repair needs! You were fantastic ? & Thank you again Brian!Services: Air & cabin filter replacement
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June 2023 by Hans Rufener
Their service is great and they are helpful and polite but they quoted me about $400 to recharge my AC with 1234yf. I went with them because that was about $100 cheaper than the dealer but when I got the bill it was almost $600! $100 more than the dealer, I was kind of disappointed. Then they did a free inspection which was appreciate. They found I needed new brakes and quoted $1600 which seems high to me. Anyhow I am glad to have the AC working but I won't be using then again, I will go straight to the dealer.
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June 2023 by Philip Mleziva
The service is the best here. I know that I am not getting ripped off whenever I take my cars here. The associates call and talk over the diagnostic report and don’t pressure you into getting work done that is not needed. I will always take my car to Griesbach’s!
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June 2023 by Lori Weber
When I brought my vehicle in for a routine oil change, they found issues that need attention. Some of these needed to be addressed immediately and they were very quick to fit me in to make the repairs.Services: Air & cabin filter replacement
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February 2023 by Davy Singkham
Amazing team and always fair prices. I appreciate their honesty and professionalism.Services: Vehicle safety inspection
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February 2023 by Rene Guy
Awesome customer service got me in right away and took care of my tire. Explained everything I needed to take care of without pushing extra. Well priced. Good guys to go to.
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December 2022 by David Downey
Thanksgiving 2021 we were visiting the Wausau area when our battery failed on our '08 MB. We were visiting Wausau as a potential place to retire and the service that we received from Brian and the entire team showed us that day certainly left us with a very favorable impression of the town and the people that live and work in the area. Presently we are living in the Raleigh / Durham, NC area for work. We have family in Wisconsin and are still considering retiring to the Wausau area but not for another 3 to 5 years. Should we decide to move to Wausau I can assure you that I will be making appointments with Griesbach Auto for the servicing of our vehicles. They provided excellent service at an affordable price! A great local business that deserves to be be supported.Service: Auto battery replacement
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December 2022 by Dizzy Blonde
Once again Griesbach Auto Service Inc. Wausau has helped me keep my 2003 Toyota Camry in tip top shape, which keeps me safe in my travels and gives me peace of mind. They performed the 90,000 mile checkup and replaced both axle shaft assemblies and front brakes. I really appreciate their excellent service and attention to detail ... they even replaced a tire stem cap I recently lost! They've got a customer for life.Services: Auto maintenance
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October 2022 by Korey Rottscheit
Griesbach Auto Service is top notch with their customer service and technician experience! Every time I need to go there, the staff is friendly, informative, and do the job right the first time. My 2006 Ford Ranger currently has over 240,000 miles on it and looks, runs, and drives, as good or better than when I bought it 10 years ago with the help of Griesbach Auto. Griesbach Auto has been my first choice for servicing my vehicle since moving to the area 8 years ago. I highly recommend them for your auto service needs.Services: Auto brake replacement
