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November 2023 by Ashley Martin
I went in with very low hopes that I would get a vehicle, not only did I get a vehicle I got the exact one I wanted! The staff is absolutely amazing and so welcoming! I would refer anyone here!
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October 2023 by Brittany Lueck
Jill is amazing. Her customer service is fantastic and she is funny. She definitely goes above and beyond for the customers
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October 2023 by Heather Coole
Jill was absolutely amazing! Very helpful, professional and good sense of humor thanks for all your hard work!
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October 2023 by Jason O
Exceptional Service at a Trusted Car DealershipI recently had an incredible experience purchasing a car at this buy here, pay here dealership. Jill, who assisted us, was the epitome of professionalism and efficiency. Her smart approach made the entire process seamlessly quick, ensuring that every detail was handled with precision and care. Jill’s extensive knowledge allowed us to feel confident in our purchase, making the decision-making process much easier. If you are looking for a hassle-free car buying experience with top-notch customer service, I highly recommend visiting this place and asking for Jill!
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October 2023 by Lucretia Burdwell
I enjoyed Jill today because she went out of her way to ensure that we walked out with a vehicle..Thank you so much Jill! You are amazing!
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September 2023 by Angela Schultz
The first time I went and seen Jill there where road blocks but with the caring personality that Jill has she called me at least once a week to see how things where going, and with all her hard work I was able to leave today with amazing car that my family loves, I will be recommending to friend to come see Jill and the rest of the amazing ladies that help! You guys are amazing!
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September 2023 by Drew Nowak
I enjoy getting challenged with my resting angry face and my short temper. it was a nice experience.Update.Well, my friend bought a car and later that day it developed a clunking noise, the reverse camera only works when it wants to and sometimes it is upside down. The next day the check engine light came on for oil pressure or wrong oil. Called and made an appointment for a week later. Took car in. To fix clunking they said it needed a new strut. Since it was withing the 7 days if buying it there would be no charge. However, normally you don't replace one strut, you do it in pairs. Also, you normally do an alignment after doing any parts removal of steering or suspension components. The told my friend that car is one that didn't need a alignment. They attempted to tell me the same thing. I explained I've been rebuilding vehicles for over 14 years. Asked them to write up an agreement that if the tire wears abnormally where they did the strut that they would then buy a 2 new tires for the front, have them mounted and balanced, installed on the car as well as do the alignment that should have been done from the start. After that conversation they scheduled an alignment free if charge. This took place Friday when the repairs were done and the check engine light they claim was a missed recall update. It's 2 days later and the check engine light is back on. I look forward to having a longer discussion with them very soon. Can't wait to see how they try to explain it away this time around.
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August 2023 by Jacara Dennis
Jill was so helpful with getting me into my first car. She was juggling multiple customers but still made sure to help me through the process and get me on the road.
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August 2023 by Jamie Holshouser
Jill was fantastic to work with. She was patient, kind, and answered all our questions. The rest of the team was very nice to work with as well. I highly recommend coming here if you are in need of a vehicle. It was a great experience.
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August 2023 by Skip Williamson
The experience was awesome! We have worked with Jill, Steve and the finance crew to purchase three vehicles. We never have a problem getting the car in to be serviced. Kudos to everyone at Byrider, Wausau, WI.
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August 2023 by Polly Vachon
Jill was very friendly and helpful. I will recommend her to anyone needing a car. Thanks for your help with my niece and her husband
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August 2023 by Dana Williams
Jill helped us out and was very friendly and straight to the point, explained everything to us. Gave us great customer service.
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July 2023 by Josh Goss
They were very professional and very fast same day approvals with all types of credit I was happy that they helped All staff is friendly I would recommend byrider to friends and family and I would buy from them again they got my 5star rating
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June 2023 by Melissa Taylor
This place is amazing our vehicle ended up breaking down and they are trying there best too get us into a new vehicle I really do recommend going here they will get you into a new vehicle the same day even with low credit score.
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April 2023 by Amy Schmidt
Everybody was friendly, knowledgeable and accommodating. Takes a long time, but this a big purchase and i walked away with the vehicle the same day. Thank you!!
