-
February 2024 by Max
A very good storage unit location
-
January 2023 by Sue Arthur
Don't purchase protection plan. My storage unit was broken into and because my lock had no damage my claim I submitted via protect plan I purchased from the website when I rented my unit was denied. It's a scam.i asked Star Self Storage who else reported their units burglarize and I was told no one; only mine. I was told they contacted "all renters" and they all replied their units were not burglaries. I asked a few of them & the 4 I asked were not contacted. And they never watching surveillance video claim my unit showed no sign of break in. My property just got up and walked away?And when Sheriff Department obtain surveillance video from Star Self Storage they charged me $90. I didn't request or received but yet these crocks charged me. I had credit on my account which should have been refunded to me. What if I didn't have credit? Would I still been charged.?Find another company to rent your storage unit.
-
September 2020 by Jeffrey Papendorf
Outside storage/ parking is a joke. Muddy driveway pot holes so deep could lose a smart car in them . Seems that a landscaping company could at least have a good driveway if their the owners . Plus I don’t think everyone that’s parking there is actually a paying customer.
-
August 2020 by Michele Bailey
Clean units and great people.
-
August 2020 by Michael Murphy III
Jessica is the girl. She totally wasn't wierded out when I used an obvious fake name.
-
June 2020 by bill bailey
Clean units and great people.
-
February 2020 by Tyler Knudson
This is a top notch storage facility! I highly recommend them!
-
January 2020 by Michael Murphy
Jessica is the girl. She totally wasn't wierded out when I used an obvious fake name.
-
August 2019 by T C
I have been waiting for 3 days for a call back or email. I left voicemails and sent emails...no response. I guess they don’t need or want my business. No problem I can always go somewhere else! Thanks for nothing. Btw info@ is the email I used...check it once in awhile!!!
-
August 2019 by T Cade
I have been waiting for 3 days for a call back or email. I left voicemails and sent emails...no response. I guess they don’t need or want my business. No problem I can always go somewhere else! Thanks for nothing. Btw info@ is the email I used...check it once in awhile!!!
-
August 2019 by Bono Vox
I have been waiting for 3 days for a call back or email. I left voicemails and sent emails...no response. I guess they don't need or want my business. No problem I can always go somewhere else! Thanks for nothing. Btw info@ is the email I used...check it once in awhile!!!
-
May 2019 by Tacco PLaine
HORRIBLE customer service!! Rented a unit over week ago and unable to use because the locking mechanize will not slide forward to secure.. Contacted office MANY MANY times , still unable to use , no return calls, no nothing !!
-
May 2019 by Ryan Warner
Horrible horrible horrible customer service!
-
April 2019 by Teena Schwartz
Don't answer phone calls once your a customer! Ownership changes with no notification as to where/who to make payments!
-
September 2018 by rosaria nino
The facility was accommodating and the management made moving in beyond easy to say the least. I would recommend this facility to anyone if you are trying to store in the Wausau area.
