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February 2024 by John Schlaefer
Great Service! Had a specialized problem that the had a cost effective answer to. Thanks!
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February 2024 by Joseph Williams
These guys sit up and talk about cars all day and I return to them for a oil change before the date that's on my sticker and my car was leaking oil they refused to touch it but allowed me to drive off without even inspecting it i asked several times and to several employees can you at least tell me where the leak is coming from they refused to help me i gave them one star just because im going to do them one better
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February 2024 by Karri Moodie
Great customers service! Excellent communication about the work being done!
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February 2024 by Tony Gauderman
Could not be more pleased with the service and the level of professionalism at Midas.
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November 2023 by Lucas Wentzel
Brought my car in to get snow tires mounted, and an oil change. I had two kids and a dog with me, and they got us in and out right away! Ken was extremely friendly and helpful, and even turned on some cartoons for my kids to watch. We will DEFINITELY be back! Thank you!!!Services: Tires
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November 2023 by Rikki Abt
Friendly service and I always know my car will be totally taken care of. Thanks Midas of Wausau! Free coffee too!
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October 2023 by Daisy Lorraine
I had a broken dipstick that needed professional help to get out. Midas got me an appointment immediately with helpful and kind service. They were speedy quick, no time wasted. I certainly recommend Midas for auto care!
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August 2023 by Luiz Paulo Garcia
Worst place to take your car to.The guy at the front desk is a joke he treats you like you were an animal, lies to you about when the car will be ready and also hung up on you if you don’t agree.Spent $1200 for a brake job that only one week after the job done I had to return because their mechanics messed up the brakes. Also never got the rebates I should have gotten for my brake job.Long story short, never go to this place.
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August 2023 by Peter Fish
Prepare to be amazed by this extraordinary Midas associate! Their friendliness, like a warm breeze, made me feel like a VIP. Honest and transparent, they handled my vehicle with utmost care. Their tireless work ethic was unparalleled, and their attention to detail left my car in pristine condition. Their automotive knowledge was mind-blowing, and their patience seemed limitless. Problem-solving was their superpower, and their enthusiasm for cars was infectious. Organized and efficient, they delivered top-notch service without keeping me waiting. Dedicated to customer satisfaction, this Ken is a true automotive hero!Services: General repairs & maintenance
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July 2023 by Tom Vannieuwenhoven
3 times I have visited in as many weeks. I trust Ken and his employees. 1st visit was for a rattle under the car. I had brought my car to the dealer previously and they told me i needed a $1400 exhaust pipe. Ken showed me what it was and fixed the issue in under a minute. No new exhaust needed, yet. "No charge!" Huh????So no charge ok fine but my vehicle was on the lift already so I asked for my rear brakes to be replaced. The dealer told me I needed new calipers. Not true. Just new pads and a little grease.So, 2 lies from the dealer. Next visit will be an oil change and fluid check because, we'll. I can't trust the dealer anymore.Nice job Ken. This is how auto repair businesses should be run.
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June 2023 by evilmonkeyruler
This shop will lie and steal your money. Took my car here a couple years ago to get my brake pads and rotors replaced. Then I had an argument with Ken the manager and decided to never come here again. Then several months ago my car started vibrating very badly every time I braked. I took my car to Firestone, turns out Midas NEVER REPLACED MY BRAKE PADS OR ROTORS but charged me for them, they were completely worn out and the rotors warped. I drove less than 5,000 miles in the past two years because of COVID so there's no way a new set would need replacing so soon. No surprise considering Ken is a conman, I wish I had kept the receipt so I could report them to the BBB.
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June 2023 by Shannon Halverson
Midas replaced a muffler for me last year and I went in due to an occasional rattle. They addressed the problem and stated there wouldnt be a charge...I then asked if I could get an oil change then if they had time and they managed to fit me in. At checkout I tried using a coupon for a $19.99 oil change and rotation and it WASNT accepted. Was told not sure where the coupon was for but not there. The coupon is frequently sent to my email and was directly for this garage and says so right on the coupon. Upon making payment, I was charged for the exhaust rattle and also paid full price for the oil change...Glad they fit me in and fixed my issues but disappointed that the coupon for that specific garage was not honored!Services: General repairs & maintenance
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May 2023 by Joe Dimig
Fast oil change and tire rotation. Friendly service.
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March 2023 by Aaron Jones
I visited this Midas location on 3/2/2023 to have a light bulb replaced in my Traverse. After asking if they had any openings in the schedule that day, the service person at the front desk said they didn’t have any open appointment for that Thursday which was fine, he then went on to say the estimated cost is between $80 to $200. I clarified I just wanted the light bulb in the headlamp replaced not the headlamp. He mentioned that the “housing had to be removed and it would be about 1-2 hours of work.” I went to a different repair shop and they replaced the bulb for $20.I was surprised Midas tried to do a quick scam, wow.
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December 2022 by Renee Bird
Owner was great. Very honest, able to repair both mine and my husband's vehicle before closing for Christmas. Will definitely continue to use this Midas for any further services needed.Services: Vehicle Inspection
