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November 2021 by Rory Griffin Sr.
Great customer service and products were reasonable prices
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November 2020 by Brandon Jilek
Terrible customer service. My dad had gotten a pair of hearing aids to try out for 30 days to see if he liked them before going a head and buying them. On the last day of his trial he was prepared to give them back but they were unable to schedule an appointment on that day. Then when he finally was able to get in to return them they said he was past his due date and unable to return them even thought they were unable to schedule an appointment on the actual due date. Now he has a $7000 pair, of basically new, hearing aids that he doesn't use sitting at home and they will not take them back.
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November 2019 by Bill Brooks
I purchased Miracle Ear iRhythms in Enterprise, Alabama on the 27th of September, and then flew to Wisconsin, for a personal, week long stay in Stevens Point, on the 2nd of October. I was more than a little disappointed to discover that I left my hearing aid charger in Enterprise. I called the closest Miracle Ear place I could find, in Wausau, and was blessed to end up speaking with Paula. I explained my situation, she took my number, and told me she would call me back. In five minutes, she returned my call, and although her store didn't have a spare, she located one, and arranged for me to pick it up.This is a level of customer service that I rarely see anymore. I had invested zero money in her store, and yet she took the time to help me. Thank you Paula for all the help, and thank you Wausau Miracle Ear for being lucky enough to have her as part of your family!
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November 2018 by Paula Hayden
Wonderful place to work!
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November 2017 by Peter Smith
They didn't have the part to fix hearing aid right away, but the lady provided a way for us to pick it up after hours.
