The UPS Store #6619 in Wausau provides a range of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. It is a locally owned and operated business dedicated to helping customers. The store features a self-serve kiosk specifically for Amazon returns, allowing customers to complete returns quickly and independently by scanning codes, printing labels, and dropping off packages without waiting in line. Staff members, especially one named Eric, are praised for being friendly, patient, and helpful, often going above and beyond to assist with packing and return processes. Despite being busy at times, the team maintains excellent customer service, working well together to ensure clients’ needs are met. Customers appreciate the store's reliable and efficient service, with many noting positive experiences during holiday shipping issues and return procedures. Overall, the store is recognized for its convenience, teamwork, and attentive staff.
