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February 2024 by Kelly Pospychala
had a tough day putting family member in hospice. the lady not even working on my order jumped in with her two cents. i looked and was surprised to see she was a pharmacist (Tara) (walgreens on bridge street wausau)she was rude and condescending. made a bad day even worse. she needs a customer service class. was so rude to the lady before her and the gentleman after that. sad. only thank you was the tech that helped me (will transfer care to Young’s.
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February 2024 by Alyssa Kellner
The staff members there suck and took my money without telling me how much they were taking when my prescription was usually free
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December 2023 by Bill B
I think its INSANE to allow these people at the pharmacy a break from 1:30-2pm with how busy they are. Extremely low performance culture. Always lots of rushing around nothing being achieved. The issue is they need a male pharmacist
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December 2023 by J Kunze
Everyone in the pharmacy has always treated me very well. From on the phone, in person giving a vaccine shot or at the pickup window. You wouldn't want your pharmacist making a mistake on YOUR medication, so be patient. Give these people a break. To many people expect instant service, like the fast food restaurants, except now, even the fast food restaurants are not that fast. Everyone is short staffed. Slow down and be kind to your service provider's. Thank you.
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September 2023 by Zae Saenz
Even tho it’s inconvenient for me to fill somewhere else, all my experiences with the pharmacy at Walgreens on bridge street the staff have been super rude.
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July 2023 by Caleb Kluwe
Due to the pharmacy policy for Walgreens they only order a set amount of ADD medication but will accept anyone with these medications and make them wait several days past the refill date. Walgreens has been a major inconvenience for me while dealing with my mental health.
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June 2023 by Haley Baumann
They provide piss poor patient care long wait times. Saying they have prescriptions going to pick them up then them not being there at all. Being placed on hold then having them call you at a different number because they forgot you were on hold absolutely disgusting place to be. I would never recommend them even for prescribing drugs for a pet ant. If I could give a negative number I would.
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April 2023 by Karlee W
If I could give this location 0 stars I would. I turned in a disposable camera 5 months ago, called and stopped in multiple times to check to see if the prints ever came in and even called the complaint department about this and heard nothing. Each person that helped me was very unhelpful. It was either they didn't know why my order was still being processed, told me to check back a different time or was rude. I never got a call either like I was supposed to ever giving me updates or if they ever did come in and ended up getting dumped because I never knew they were in. I am extremely upset because I had taken some of my most memorable and meaningful photos on that camera figured I would get the prints back like I was supposed to.
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April 2023 by Michael Forcey
I tried calling them to find out if they carry a specific item. It was a robot that could not have been less helpful, giving the dumbest responses, asking the dumbest questions, talking about their app, and giving no option to speak with a person. After five minutes of yelling at it, it finally said "OK, in order to help you, I need to know if you're looking for someone from the pharmacy or the store." I pressed the store option, waited on hold for ten minutes, then was greeted with "Welcome to the pharmacy, how can I help." I said I needed the regular store, she said "OK, one moment", and hung up on me.
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March 2023 by Leonard Armitage
Store is ok and my long time Rx place but Walgreens corp direction to side with right wing nut jobs has me moving my business
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March 2023 by Kaelyn L
Slowest pharmacy I’ve ever been to. Rude staff, and the person who did my consultation basically shouted everything about my medical condition for the entire waiting area of people to hear. Changing my pharmacy asap.
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January 2023 by Mike Butalla
0/5. No empathy for expediting a prescription for someone when someone asks.
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December 2022 by K Brunette
Not sure WHY this location is open 24 hours... it's actually closed right now due to "system down". Always fun to find out at 4 am in 26 degree weather... there's no pharmacist on staff and you wait at the front counter forever to check out cuz no one is ever around. Thanks for the wasted drive over.
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October 2022 by Irene Zimmerman
There are two lines at the pharmacy one is some kind of Express and there's a sign that says you shouldn't be in that line if you don't have a special card which I don't have, so I went to the regular pick up line, that didn't seem to have anybody in it, then the pharmacist rudely told me that I was cutting in line and needed to get back to the express line, (again a line that says I needed a card that I don't have) the whole thing was very confusing and instead of being understanding and explaining anything to me they were just rude, and all but yelled at me in front of everybody? it was embarrassed, I'm never going back.
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June 2022 by Dylan Thompson
After waiting 2.5 hours for a prescription was told 20 more minutes. Went back to get after 20 minutes and was told there out for 2 more days. Now it's after 9 and no one else in town is open. If I had been told that at any time prior all I would have needed to do was call around. And, the girl behind the phone needs to learn that the microphone does not work when it held to your throat. I must have asked to repeat everything at least twice.
