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December 2023 by Amy-Sue LeMonds
My employer deposited my paycheck into an account that was closed. It's the Friday before Christmas. I'm up north with my Dad who is in hospice. I have literally no means of finances. The bank says "there is nothing that they can do but and my check will be switched over by Tuesday."Do these banks understand the stress this is causing? This is absolutely RIDICULOUS.
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October 2023 by Stephen Kolb
Met with Miriam Ojeda, Banker II at the Wauwatosa Branch today regarding some account business and she was great to work with. Really appreciated her attention to detail and the friendly and courteous way she worked with me. Highly recommend doing business with Miriam. Associated Bank should give her a raise. Thanks for your help Miriam!
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September 2021 by Brady Mulroy
Everyone here is awesome and I'm happy to have my business and personal accounts with Associated!
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July 2021 by Back to the Basics Tutoring LLC
We had the pleasure of visiting this branch with our students this week. We were greeted by friendly staff who were very knowledgeable and helpful. After conducting some bank business, the branch manager, Matthew Hughes, was so kind to give our students an important lesson on choosing a bank that is FDIC insured. The students were so impressed. Our 14 yr old student even stated he felt Mr. Hughes was very professional. Thank you for welcoming our students and teaching them the importance of financial literacy!
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July 2021 by Elizabeth Zilinskas
Terrible… They seem to to either be way understaffed or take too much time.The drive through is ridiculous for wait time, just to make deposits…
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June 2021 by Jonathan Tzeel
Very nice people and clean environment
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July 2020 by Curley Birdsong
My daughter is heading off to college. I wanted her to have a checking account with no monthly fees and good for someone new to banking. After looking at several banks and their services, I decided on this one. When we arrived, several members of the bank staff greeted us and were very pleasant. After a short wait, we met Kalia Evins, our banker. She was extremely thorough in explaining the checking products available. She explained how the different accounts and other services could benefit a college student. Drawing upon her own experiences, she even offered my daughter advice regarding life on campus. The overall experience was excellent. I would rate the bank and Ms. Evins 100 stars if I could!
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July 2020 by Larry Bartels
The employees here have always been friendly, and do everything they can to give good customer service.They have succeeded! A very good bank.
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December 2019 by Matt Chrnelich
I stop at this location 1-2 times per week, and it takes me AT LEAST 20 minutes to do a simple withdrawal or deposit at the drive up. Drive ups are supposed to be quick and convenient, but it usually takes at least 5 minutes for someone to even greet me at the window. I could probably get faster service by driving 10 minutes away to another branch
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February 2019 by Fax Alexis
Banker Brittany Haut couldn't have been more helpful & friendly. Another banker generously gifted my daughter a piggy bank during our visit, which made her day. Absolutely no wait time, great customer service, overall A+ visit!
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December 2018 by Shamell Billups
This is the Worst Bank in Wisconsin poor Customer Relations Skills, bad atttitudes, no respect, lack of concern for customers. Bankers need a lot of training no clue about information that is giving out. When your account get messed up please don't count on any qualified Senior worker to resolve your problem. Seems nobody is trained to complete the job.
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September 2018 by Stephen Abram
I called for an appointment for a medallion signature. I waited 30 minutes to be told they couldn't do this
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June 2018 by Long Trinh
Did not like the way I was treated by Liz the assistant manager. She was very rude.
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December 2017 by Char
Great staff.. Extremely helpful. Love this location.
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June 2017 by Naomi
Not Open 24 Hours!!!!!!!!