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February 2024 by Melissa
Asked to speak with a branch manager and was told that they were busy...wouldn't a more appropriate response be to say that you will notify them that a customer wants to speak to them when they are free? Doubt a branch manager would want to hear that a teller is refusing to notify them about a customer that wants to speak to them, so unprofessional. Have been a customer for over a decade and this exchange just makes me want to close my accounts.
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September 2023 by Barry Wormington
One teller to take care of a line of 7 people. I consider this unacceptable service.
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July 2023 by Wayne Boulanger
The outside ATM has been broken for 2 weeks. There was no "out of order" indicator When I attempted to use the ATM. VERY poor customer service. I have had the same account number for 38 years. Maybe it's time for a new one.
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March 2022 by Justin Herzog
Worst customer service, literally waiting 20 minutes to see a banker cause again fraud on my account and for some reason need a banker to print a card.. pointless to step foot in this place, watched 2 other people leave due to wait time... just go bank with an actual bank and not a laughing stock of a business.. closing this account and going to a real bank
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February 2022 by Glounique personalize fashion
Luis Diego Hernandez my banker was genuine and professional in his service in opening up my checking account and line of credit. I am going to recommend all of my friend to use BMO Harris for their banking needs. What impressed me the most, hewent out of way to worked on my time availability which I greatly appreciated.
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February 2022 by Elise Garrett
Luis Diego Hernandez helped with the Business Loan.The process was quick and easy.The product that BMO Harris has for minority business is EXCELLENT!!!PLZ reach out to Luis Diego Hernandez....He's the GREATEST!!!?
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February 2022 by Leonard Love
Luis Diego helped me with my credit building account and very sightful of information I needed to know very helpful and got me accepted for my first credit building experience
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January 2022 by Cicely Mills
Mr. Hernandez was absolutely amazing! Courteous and professional... I will be a BMO customer for life!
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December 2021 by Lang Chaysinh
Excellent customer service! Super friendly and very responsive to all my needs. Luis Diego Hernandez informed me of a business line of credit for women and minorities. I wasn't that interested at first since I also do a lot of business with US Bank. He never pushed it on me, but he did plant a seed of more possibilities for the growth of our business. He was patient and helped me throughout the whole process. Shout out to Dietrich Glenn as well! Thank you both for your help!
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December 2021 by Isabel Dixon
I want to let you know about the excellent service I receive from Luis Hernandez. Besides being very friendly and easy to talk to, he was very professional and knowledgeable about information I needed. It was a pleasure to work with him and I have also recommended him to a friend.
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September 2021 by James Clymer
Luis was very considerate to my banking needs. Helped me out twice now with an affable attitude. Nice guy and very professional. Thanks!
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September 2021 by LISHA ZHOU
Very happy to be a customer with BMO Wauwatosa beach. Luis Diego Hernandez does very good job as always, quick response to all my question. Well recommended!
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September 2021 by Mitchell
Luis' effort was greatly appreciated. He was thorough on explaining the various options BMO had open to me and helped me choose the correct option for what I needed.
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August 2021 by Joseph Jones
Luis Hernandez dedicated the extra energy and significant time needed to pay personal attention to my account needs. Awesome service. Awesome attitude.
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August 2021 by Breana Picchiottino
Luis Hernandez was super friendly and professional helped us navigate through setting up a checking and saving account. Was very helpful and thorough.
