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April 2024 by Veronica “Ronnie” Barrett
I'd only eaten at this location once or twice before but years ago so it was a but of a new experience going here recently. The service was fast and friendly. The food was also prepared pretty quickly and was delicious! I ususally get a BLT and add a few veggies to it.
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April 2024 by Wyatt Erb
bathroom was disgusting and the music made me want to give myself a lobotomy
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March 2024 by Joseph Koehler
Two teenage guys working the drive through were super nice and friendly to my dog. Made my day, great food too
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February 2024 by knight
Handles our orders on time, organized and fresh!
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December 2023 by Sherry Tomasello
Very tasty made sure to get my order correct I always get no lettuce..drive thru person was very professional and extra nice..thank you I appreciate you!
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September 2023 by Ryan Landry
Sigh….I keep trying to give Cousins chances and they keep letting me down. Ordered on the app at 5:54. Said it would be ready by 6:10. Checked in with someone upfront (I admit I was there early) but didn’t get my food until 6:27. I watched them serve and complete orders for 3 people who ordered food manually and about 4-5 cars in the drive thru. Why even use the app if it’s going to be this inefficient??? My shake had been out so long it was basically just watery milk, so I threw it out. Will not be going back to this Cousins.
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September 2023 by Cassidy Evanich
Terrible customer service. Went through the drive thru and they got my order completely wrong, even though the receipt was accurate. Very disappointing.
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September 2023 by Jeffery Estes
Poor customer service and long wait timeSandwich was bland and on the wrong
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August 2023 by Latonya Wallace
Very good customer service and the food was right on point and not sloppy and they dining room was very clean
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July 2023 by J
Need a better process for correcting orders that were dont
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May 2023 by David Paulus
Lobby closed. You wait at the speaker and no one answers. You get to the window and after waiting 20 minutes they tell you to wait in line for the speaker. If you want Cousins just use your GPS and pick any other.
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May 2023 by Jamie K Johnson
Every location I've been to has been great! Good subs and sides. Most of the locations have a drive-through for convenience, and if you sign up for an account, you'll get rewards like a free cookie or a % off your next sub.
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May 2023 by Sarah Finley
We had a very disappointing experience at this location yesterday. We used the app to place an order for two sandwiches and then went through the drive thru to see if they were ready. We were told it would “be a while” and to park and someone would bring it out. After waiting another twenty minutes my husband called the store where it seemed there was a lot of confusion between the employees but our sandwiches were ready. We went back through the drive thru but no one came to help us so my husband finally went in the store to pick up. Our hot sandwiches were no longer hot and my husband’s chicken sriracha sandwich was lacking in chicken and other toppings. Overall, definitely not worth waiting thirty minutes and jumping through hoops for mediocre sandwiches.
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April 2023 by Rachael Tovar
If this location wasn’t consistently bad I would have given them more than two stars. On tonight’s episode however. It wasn’t that they were “out of bread” at 6pm. Just poor sloppy service. No marinara for curds (I specifically asked they not forget), one literal pickle slice on my sub, husband had approximately 3 jalapeños thrown onto his sub. Make the drive to a better location.
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March 2023 by Ryan Crenshaw
I love cousins subs food. This is the second time I place an order with this location; I asked for extra lettuce and never go it. My sub is nothing but meat and bread.