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January 2024 by Salma Sheriff
The pharmacy just doesn’t pick up calls. How am I supposed to have my meds transferred? Their stupid app doesn’t let you transfer from CVS to non-CVS.
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January 2024 by Jen Misiewicz
I had a change in insurance and now have to go to CVS. My doctor sent in my prescription. I received an automated call that they were working on filling it and I'd get another notification when it was ready. Three days later I still hadn't heard anything so I went in and was told it was on hold and I needed to step to the side to speak to the pharmacist. After waiting way too long, she tells me my medication isn't in stock. I would think you would get a call to communicate this information instead of radio silence. Regardless, the pharmacist was extremely rude and she seemed annoyed that she was being interrupted. I have to figure out my options because there is no way I want to deal with this disrespectful staff on a monthly basis.
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January 2024 by Scott Arbit
Paula, our clerk was very helpful and courteous. Brendon, the store manager went way out of his way to help us find several items that would be covered by our flexible spending account. He literally ran back-and-forth twice, from the front of the store to the back of the store, to help find correct sizes and covered items. He even found a box for us, in which to take our supplies home. Overall, we had a wonderful experience at this store.
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January 2024 by Marla Peterson
Horrible! Understaffed and not helpful. Highly recommend NOT to use this pharmacy.
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November 2023 by Erin Van Derven
Trash. Can't refill prescriptions timely or tell you when you can expect it. They can't see if it's available at other pharmacies either. I was on hold for thirty minutes and the woman was annoyed that I was asking about a prescription that should have been filled ten days ago. Employees are often rude and seem unhappy to be there.
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September 2023 by Tom Galati
I went to CVS on 76th. And Blue Mound to buy nature made vitamins. Buy one get one free of green tea capsules.My next stop was to.Metro market And I compared the exact vitamins. And they were $4 less for each one. Then add CVS.
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August 2023 by VicRoseInfinite
The older lady cashier wasn't very kind at all. Actually she was rude for no reason and wanted to accuse me of stealing while checking out at her register (how does that make sense?). She consistently raised her voice at me...I live 3 blocks away from here I am tempted to just go in there to cause a scene and get her fired. It was 10am. Is your life that miserable?
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July 2023 by Ryan B. of MKE
So I've had multiple negative experiences with this CVS location, since moving here. The 1st time I came here, there was literally no one in the store. I came for some energy drinks and a couple of snacks. Luckily, I'm not a POS and still paid in the self check out. But the entire 8 minutes I was there, no one person came in the store, out from the back or was even wandering the isles..Next, I was receiving prescriptions for the 1st time in a decade and I had my doctor send everything over. I show up to pick up my prescriptions, and apparently they couldn't find anything. I stood there waiting for the lady to find my info, only for her to sit down and start eating.. I reached out to my doctors office and the 1st thing she says is, "Oh, you had CVS on your profile. Are you ok with switching to Alt Scripts? Most CVS pharmacies are an absolute mess." And right she was, I switched and won't be looking back..
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April 2023 by Mou C.
I waited 20 minutes just for them to answer the phone before I gave up. I always wait with this pharmacy. ALWAYS. I never get my prescriptions on time. I've called before and waited 20 minutes for them to answer and when they finally did answer they hung up on me. So I had to call back and wait again. This pharmacy is ridiculous. They are always short staffed yet never hire anyone. They've been short staffed for about a year now. Don't use this pharmacy.
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March 2023 by Amy Caldwell
Exceptional Customer Service from the Pharmacist Pat. He went above and beyond for a elderly customer with questions and even came out from behind the counter to help her understand how to dispose of her old medications. Being someone with a Mother that sometimes needs that extra help it was refreshing to see him be so kind even though he was busy.
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March 2023 by Cassie Johnston
This is the worst pharmacy. Every other month they don't have my prescriptions and that's if I've even been able to get ahold of them to be refilled. Spent over an over an hour today waiting for someone to answer the phone, they never did.
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March 2023 by Sean Bukowski
Terrible Pharmacy. I have only provided maybe 1-2 other reviews in my life, but I feel people must be warned about this pharmacy. I recently transferred my prescriptions to this pharmacy and it has been nothing but a disaster. Prescriptions are never ready on time, which is problematic because I go into withdrawal if I do not have one particular prescription. Also, I never receive the correct supply amount. I never had this problem with my previous CVS. You would think a CVS to CVS transfer would be seamless, apparently not. Finally, I have had a prescription pending for months, which my medical provider has filled, but it still has not been filled. I wish they would simply fill my prescriptions on time and in the correct amount, but apparently that is too much to ask. Hopefully my new pharmacy will do better. If you can avoid this CVS, I would recommend doing so. Judging by my comment and others, that might be a good idea.
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February 2023 by Max Zamberlin
It hurts my brain how slow and incapable they are. I’ve been waiting for over a month to get my prescription and they are difficult in every way imaginable. I’ve never had an issue like this with a pharmacy but I genuinely hate this place
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February 2023 by Christopher Carroll
The pharmacist tonight was very helpful advising us on an issue my daughter was having. He knew his stuff!
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November 2022 by Robert I
No one ever answers the phone. The Covid shot I received was done with little care. Never, never here again. I will now go to the CVS on 127th and Blue Mound. They were great!