"I enjoyed my evening out here a few weeks ago. The staff are fairy tale friendly. Meaning, too good to be true. They were all neatly dressed and professional. Me and a few guests ate prior to the games. The food was tasty and presentation was fun. They are a little pricey, however, you're not just paying for the food but the experience as well. I rather enjoyed the games and the bar scene was nice. I'm not a big fan of children and bars in the same place but I suppose it was appropriate. It seemed though, that the atmosphere changed around 10pm. More of a rowdy younger crowd showed up. I was ready to call it a night anyway. Lol . I'd definitely return"
"So I love Dave and Busters. There's nothing better than being able to play video games in an adult arcade. The games are cool and it's a fun way to spend an afternoon. The cleanliness of the facility and maintanence on the games could use some work. One main comment I have is that the staff is extremely rude! This has to be one of the worse places when it comes to customer service! They need to get management involved asap because the way customers are treated here is insane! I can't believe that these employees get away with rolling their eyes at customers,acting like your not standing in front of them, and walking away from you in mid sentence without any consequence. The sad part is that it isn't just a few bad apples, the whole batch is rotten to the core! This is so unfortunate because the food was pretty good, portion sizes were good, and it was affordable. Just a shame this place isn't represented to the best of it's abilities... "
"Today was my first time there. It was fun, but the server was... okay. I recieved the bill. I put money in with the bill and left it on the table and waited for my change. The server took forever to bring my change, so I went to the arcade. I come back to my table and the entire table is cleared off and no change. I find my server and tell her that she never gave me my change back and she says "How much was your bill." Then she says "How much change do you want back!?" ...... Then she's like "Just here.. Here's $8 back." Which was NOT the correct amount of change that I should have gotten back. Maybe you should hire some server's that know how to count. :) Definitely won't be eating next time I go there. The arcade is fun though."
"Completely unprofessional staff.
Closed at 11:45 when they are supposed to be open until 1 a.m. Drove all the way here for someone's birthday, and was refused entry at the door. Even though they are open until 1 a.m.
They sent out emails advertising double points tonight & an event, and then they closed early and refused to let anyone else inside. That's not how you run a business. If you can't handle the crowd, don't advertise an event.
They were NOT at capacity either. Parking lot smells like weed, at least 50 people pouring out the door, parking lot completely emptying, yet no one else is allowed inside? It went from a full parking lot to LESS than 10 cars left in the parking lot in a few minutes, with 2 other cars that just got there.
Beyond unprofessional to turn people away from an almost empty building just because there has been a large crowd earlier.
The place itself is the only thing like it in the area, so you overlook the machines that sometimes take your points and don't work, the failure to remove people who break the no children after a certain hour rule, the failure to remove people with children climbing inside games/wandering unattended, and the low quality prizes. But to close early and deny entry when clearly the large crowd has already left? Bad business with no justifiable excuse for it."
"The games were fun, the drinks and food were mediocre. Some of my food was cold when it came out. The staff seemed not exactly happy to be there late on a Monday night but it was nice to have most of the games to ourselves."